Your Comfort is Our #1 Priority!
At Customer's Preference, LLC, we pride ourselves on being a locally owned and operated HVAC company that has been serving the Charleston and Tri-County area for years. Our goal is to provide exceptional service and outstanding workmanship to our customers, and we strive to make sure that every interaction with our company exceeds your expectations.
Our Story
Our company was founded on the principles of integrity, respect, and competitive pricing. We understand that the HVAC industry has a reputation for being questionable, which is why we are committed to treating our customers with respect and honesty. Our team of experienced technicians is dedicated to providing top-notch service, whether you need a simple repair or a complete system installation.
What We Do
At Customer's Preference, LLC, we offer a wide range of services to meet your HVAC needs. These include:
Heating Services
- Air-source heat pumps that provide efficient heating and cooling for your Charleston home
- Electrical furnaces that offer a cost-effective solution for your heating needs
- Boilers that deliver consistent warmth without the noise and draft of forced air systems
- High-efficiency furnaces that can offset volatile energy prices and save you money over the long haul
Cooling Services
- Package equipment that provides both heating and cooling for your home or business
- Air conditioning installation and repair services to keep you comfortable during the hot summer months
Maintenance Services
- Regular maintenance inspections and tune-ups to ensure your system runs efficiently and effectively
- Preventative maintenance plans that can help extend the life of your HVAC system and prevent costly repairs
Why Choose Us
At Customer's Preference, LLC, we believe that exceptional service and outstanding workmanship set us apart from the competition. Our team of experienced technicians is dedicated to providing you with the best possible experience, and we are committed to making sure that every interaction with our company exceeds your expectations. We are proud to be a locally owned and operated business that serves the Charleston and Tri-County area.
Getting Started
If you are in need of HVAC services, please don't hesitate to contact us. We offer a range of services, including installation, repair, and maintenance. Our team is dedicated to providing you with the best possible experience, and we look forward to serving you.
Exceptional Service and Quality
The customers are unanimous in their praise for the exceptional service and quality provided by Customer's Preference. They highlight the company's commitment to professionalism, punctuality, and value for money.
Knowledge and Skill
The technicians, particularly Kenneth, are praised for their extensive knowledge and skill in HVAC system repair. They are commended for their ability to diagnose issues quickly and provide effective solutions.
Communication and Responsiveness
The customers appreciate the excellent communication and responsiveness of the company. They mention that the technicians keep them informed throughout the process, answer their questions, and provide helpful advice.
Honesty and Dependability
The company is trusted for its honesty and dependability. The customers appreciate the transparent pricing and the lack of unnecessary upselling.
Timeliness and Efficiency
The technicians are praised for their prompt arrival and efficient work. They are able to quickly diagnose and repair issues, often on the same day.
