Experienced, Reliable, and Committed to Exceptional Service
About Us
Patriot Mechanical HVAC Services proudly serves Southern Maine with comprehensive heating, air conditioning, refrigeration, and plumbing solutions for commercial properties. Founded in 2007, we prioritize efficient, reliable solutions and exceptional customer service.
Our team of experienced technicians boast an average of 15 years in the industry, ensuring reliable expertise and meticulous workmanship. We believe in transparent pricing and work with clients to stay within established budgets.
Commercial Heating
- Comprehensive installations, maintenance, and repairs of furnaces, boilers, and heat pumps
- Expertise in efficient heating system design and optimization
Commercial Air Conditioning
- Installation, maintenance, and repair of air conditioners, heat pumps, and other cooling systems
- Comprehensive air quality assessment and improvement solutions
Refrigeration
- Service and maintenance for commercial refrigerators, freezers, and other refrigeration systems
- Installation and maintenance of walk-in coolers and freezer cabinets
Plumbing
- Comprehensive installation, repair, and maintenance of plumbing systems, including water heaters, boilers, and piping
- Leak detection and repair services
Commitment to Quality and Customer Satisfaction
Our unwavering commitment to customer satisfaction is reflected in:
- Responsive customer service and scheduling flexibility
- Honest and upfront pricing with no hidden fees
- Quality workmanship that exceeds industry standards
- Diligent attention to detail and safety in every project
Our Values
Our values guide us in everything we do:
- Integrity: We uphold ethical standards and maintain the highest level of transparency.
- Customer Focus: We prioritize client needs and build lasting relationships.
- Professionalism: We maintain a respectful and courteous demeanor.
- Quality: We deliver exceptional workmanship and reliable solutions.
- Community: We actively engage in local initiatives.
Our Promise
At Patriot Mechanical HVAC Services, we are dedicated to providing reliable and efficient solutions that meet the unique needs of each client. We strive to exceed expectations and deliver unparalleled customer service throughout the process.
Company Performance
The company's performance is a mixed bag, with both positive and negative reviews.
Positive Experiences
Some customers have had positive experiences with the company, citing professionalism, reasonable prices, and excellent work quality. The installation team, particularly Ben and Mike, were praised for their work on a heat exchanger installation. Keith, a technician, was also commended for his professionalism, knowledge, and efficiency during a routine annual service call.
Negative Experiences
On the other hand, several customers have reported negative experiences, including allegations of racist comments, unprofessional behavior, and safety concerns. Some reviewers reported that the company's drivers engaged in unsafe driving practices, such as tailgating, speeding, and running red lights. Others complained about shoddy work, a lack of oversight, and a lack of concern for safety.
Issues with Services and Products
Some customers have reported issues with the company's services and products, including problems with HVAC system maintenance and furnace installations. One customer reported that their new furnace was not installed correctly and required multiple service calls to fix.
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