Business Details
50+ Years
experience
Emergency
services
Trusted HVAC Repair, Installation & Maintenance in Raleigh & Charleston
Mitchell Heating & Cooling has served residential and commercial clients in Raleigh, Durham, Charleston, and surrounding areas for over 50 years. As a family-owned business established in 1973, we prioritize transparency, flat-rate pricing, and 24/7 emergency service. Our NATE-certified technicians undergo annual factory training and adhere to rigorous quality control standards. We specialize in HVAC installation, repair, and maintenance, offering Trane equipment as a Premier Level Trane Comfort Specialist. Our 100% satisfaction guarantee and 2-year labor warranty on new equipment underscore our commitment to excellence.Recognized with the Angie's List Super Service Award, we actively support local communities through events and charitable initiatives. Our team combines technical expertise with personalized service, ensuring systems operate efficiently year-round. From load calculations to ductwork inspections, we address every detail to maximize comfort and energy efficiency. With a focus on long-term customer relationships, we provide preventive maintenance plans and flexible financing options to meet diverse needs.
Services
AC Repair
Heating Installation
HVAC Maintenance
Commercial HVAC
Ductless HVAC
Indoor Air Quality
Heat Pump Services
Emergency Repairs
System Diagnostics
Preventive Maintenance
Details
- Year established: 1973
Highlights and features
- 24/7 emergency HVAC service with rapid response times
- NATE-certified technicians with annual factory training
- 100% satisfaction guarantee on all replacement systems
- 2-year labor warranty on new equipment installations
- Community-focused business with 50+ years of local expertise
Associations and certifications
- NATE (North American Technician Excellence)
- Trane Comfort Specialist
- ASHRAE (American Society of Heating, Refrigerating, Air-Conditioning Engineers)
- Building Performance Institute (BPI)
- EPA 40 CFR 82 Subpart F Certificate
What people say
Attention to Detail
Competitive Pricing
Fast AC Repair
Expert Technicians
Reliable Service
Services
AC Repair
Our NATE-certified technicians provide rapid AC repair services with 24/7 emergency response. We diagnose and fix all brands, using advanced tools and on-truck inventory for single-visit solutions. Our flat-rate pricing ensures no hidden fees.
Heating Installation
We design and install energy-efficient heating systems tailored to your home's specifications. Every installation includes load calculations, ductwork inspections, and a 12-year warranty on materials and labor for replacement systems.
HVAC Maintenance
Our preventive maintenance plans include biannual inspections, cleaning, and calibration of HVAC components. This extends equipment life, reduces utility costs by up to 30%, and maintains manufacturer warranty validity.
Commercial HVAC
We service complex commercial HVAC systems with 24/7 emergency support. Our technicians handle 3-phase electrical systems, commercial refrigeration cycles, and airside fundamentals for businesses in Raleigh and Charleston.
Ductless HVAC
Ductless mini-split installations provide zoned cooling solutions for room additions, garages, and hard-to-cool spaces. Most installations complete in one day with minimal wall penetration and SEER ratings up to 30.
People
Allen Mitchell
Owner/Technician
Licensed Mechanical and Electrical Contractor in NC with BPI, NATE, and IGSHPA certifications. Holds Electrical Engineering degree from The Citadel and 20+ years of transformer design experience for power utilities.
Richard Cash
Service Technician
21-year HVAC veteran with NATE and EPA certifications. Specializes in residential and commercial system sales, installation, and service. Pursuing NC Mechanical Contractor license and coaches local youth soccer.
Billie Mitchell
Office Manager
BA in Biology from College of Charleston with professional certifications in marketing and business management. Oversees daily operations and customer service coordination for the team.
Russell Brogden
Installation Technician
12-year HVAC installation specialist with EPA Universal Certification. Former farm owner/operator with expertise in system setup and field operations. Holds Journeyman card in HVAC.
Connie Mitchell
Co-Founder
Community leader with decades of public service experience, including roles in state education, legislature, and election oversight. Sets quality standards and customer satisfaction benchmarks for the company.
Questions
What is the SEER Rating?
SEER (Seasonal Energy Efficiency Ratio) measures cooling efficiency. Higher ratings (13-21) indicate more efficient systems that reduce electricity costs.
Why is preventive HVAC maintenance important?
Biannual maintenance prevents breakdowns, extends equipment life, and maintains warranty validity by addressing wear and tear before failures occur.
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency repair services with trained technicians available for urgent heating and cooling issues.
What HVAC brands do you service?
While specializing in Trane equipment, we repair and maintain all major HVAC brands for residential and commercial clients.
What warranties do you provide?
We offer a 2-year labor warranty on new equipment and a 12-year parts and labor warranty on replacement systems.
Can you help with HVAC financing?
Yes, we offer flexible financing options through third-party lenders with approved credit for HVAC system purchases and upgrades.
