Your Home, Our Priority: Worry-Free Air Conditioning
At Allen Kelly & Co., we pride ourselves on being Raleigh's premier HVAC company, providing top-notch heating and air conditioning services to residential and commercial customers for nearly 30 years. With a reputation for professionalism and affordability, we have earned the trust of our customers, including the United States Postal Service. Our locally owned and operated business has built a strong reputation for delivering exceptional customer service with a smile, guaranteeing 100% customer satisfaction.
Our Services
We offer a wide range of HVAC services, including heating and air conditioning system replacements, preventative maintenance, service and repair, and geothermal solutions. Our team of highly-trained and licensed technicians is committed to exceeding our customers' expectations, using proven methods and quality products to ensure your indoor space is comfortable and energy-efficient.
Our Commitment to Quality
We take pride in our expertise in both residential and commercial HVAC systems, as well as our exceptional customer service. Our state-of-the-art facility is equipped with the latest technology, allowing us to provide cutting-edge geothermal heating and cooling solutions that reduce our customers' carbon footprint. We guarantee complete satisfaction on all of our heating and cooling services, and our comfort specialists will provide top-quality service from the initial appointment to ensure that your new system is working perfectly.
Meet the Team
Our team of highly-trained and licensed technicians, customer service staff, and comfort specialists are dedicated to providing exceptional service to our customers. We understand the importance of building trust with our customers, and we pride ourselves on being reliable, affordable, and knowledgeable in all aspects of HVAC systems.
Excellent Customer Service and Professionalism
Many reviewers praised the exceptional customer service and professionalism of Allen Kelly & Co. Several reviewers mentioned the thoroughness and efficiency of the technicians, who explained everything and went beyond their expectations. The office staff was also commended for their helpfulness and responsiveness.
Technicians and Install Teams
Derek P, Marty K, Alex, John, Alberto, Rick Slater, and Chris were specifically mentioned as providing outstanding service. They were described as professional, courteous, and knowledgeable.
Reliability and Timeliness
Several reviewers appreciated the reliability and timeliness of Allen Kelly & Co. They mentioned that the company's technicians and install teams showed up on time, responded quickly to calls, and completed work efficiently.
Quality of Work and Products
Reviewers praised the quality of work and products provided by Allen Kelly & Co. They mentioned that the company's technicians were skilled and knowledgeable, and that the products installed were of high quality.
Negative Experiences
A few reviewers had negative experiences with Allen Kelly & Co. One reviewer mentioned a condescending technician, while another reviewer had issues with the company's responsiveness and communication. A third reviewer had a poor experience with a truck driver, and another reviewer was unhappy with the outcome of a repair job.
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