Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for HVAC Solutions in Springfield, MO
SS&B Heating & Cooling has been a trusted name in Springfield, Missouri since 1969. As a family-owned business, we specialize in residential and commercial HVAC services, including repair, replacement, and maintenance. Our commitment to quality over sales is reflected in our non-commissioned service technicians and accreditations such as ACCA Quality Assured and Energy Star Contractor. With over 55 years of experience, we prioritize year-round comfort through 24/7 emergency services and innovative solutions.Our dedication to the community is evident through partnerships with organizations like St. Jude's and Habitat for Humanity. Under current ownership since 2017, we continue to uphold the founding philosophy of integrity and excellence in every project.
Services
HVAC Repair
AC Installation
Heating System Maintenance
Ductless Mini-Split Services
Emergency HVAC Service
Heat Pump Repair
Indoor Air Quality Solutions
New Home HVAC Installation
Energy Efficiency Solutions
Thermostat Services
Details
- Year established: 1969
Highlights and features
- Family-owned business with over 55 years of HVAC expertise in Springfield, MO
- 24/7 emergency repair services with no hidden fees
- Non-commissioned technicians prioritizing quality over sales
- Certified Energy Star Contractor with industry-leading accreditations
- Lifetime guarantee on workmanship and 5-10 year labor warranties
Associations and certifications
- ACCA Quality Assured
- RSI contractor
- Energy Star Contractor
What people say
Prompt, professional service
Knowledgeable technicians
Transparent pricing
24/7 availability
Long-term reliability
Services
HVAC Repair
Our HVAC repair services address urgent heating and cooling system failures with 24/7 emergency response. Technicians diagnose and fix issues like refrigerant leaks, electrical malfunctions, and component failures. We service all brands with transparent pricing and no upselling, ensuring rapid restoration of comfort for residential and commercial clients.
AC Installation
We install energy-efficient air conditioning systems tailored to your home's specifications. Options include central AC, heat pumps, and ductless mini-splits with proper sizing via Manual J load calculations. All installations include warranty registration and performance verification for optimal efficiency and longevity.
Heating System Maintenance
Preventive heating maintenance includes 45-point inspections, component lubrication, and safety checks. Our Comfort Club plans reduce breakdown risks by 70% while extending equipment lifespan. Annual tune-ups ensure peak efficiency during Missouri's coldest months with priority scheduling for members.
Ductless Mini-Split Services
Ductless system installations, repairs, and maintenance provide efficient temperature control for homes without ductwork. Our technicians handle multi-zone setups with brands like Trane and Mitsubishi, ensuring quiet operation and energy savings through inverter technology and precise installation.
Emergency HVAC Service
Available 24 hours a day, 365 days a year, our emergency service addresses critical HVAC failures. Certified technicians respond promptly to urgent issues like complete system shutdowns, refrigerant leaks, and electrical failures, prioritizing safety and rapid restoration of comfort.
People
Jeremy Grisham
President
Licensed Master Mechanical Systems professional with 30 years HVAC experience. Purchased SS&B in 2017 after 16 years with previous owners. Focuses on team development and customer satisfaction while maintaining family values in business operations.
Cory Hayes
Project Manager
Former lead installer with expertise in HVAC project management. Ensures accurate cost estimates and customer satisfaction through technical knowledge and problem-solving skills. Joined SS&B in 2022 after relocating from California.
Kate Webb
Service Director
Seven-year SS&B veteran with progressive leadership roles. Manages service operations while fostering team cohesion. Balances professional responsibilities with outdoor activities and German Shepherd care.
Charles Randall
Service Director
HVAC industry veteran with 30 years experience. Oversees technical training and field support. Known for technical expertise and team-building contributions while maintaining a distinctive personality.
Kelly Laxton
Finance Specialist
Bookkeeping professional with 25+ years experience. Streamlines financial operations while maintaining a customer-focused approach. Balances work responsibilities with family life and pet ownership.
Questions
What does HVAC maintenance include?
Our maintenance includes 45-point inspections, component lubrication, thermostat calibration, and safety checks to ensure optimal system performance and longevity.
Why is R-22 refrigerant so expensive?
R-22 production ceased in 2020 due to environmental regulations, making repairs costlier. We recommend upgrading to R-410A systems for better efficiency and lower costs.
Can I get an HVAC estimate over the phone?
Accurate estimates require on-site evaluations due to unique home factors like insulation, ductwork, and system specifications.
How often should HVAC systems be serviced?
We recommend bi-annual maintenance: cooling systems in spring and heating systems in fall for optimal performance and efficiency.
What warranties do you offer?
We provide a 1-year labor warranty, 2-year coverage on select units, and extended protection plans up to 10 years for comprehensive coverage.
Do you offer financing options?
Yes, we offer flexible financing through partnerships with major lenders, subject to credit approval for HVAC replacements and upgrades.
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