Count on Us for All Your HVAC Needs!
At Empire Heating & Air Conditioning, we're dedicated to providing top-notch HVAC services to our customers in the Greater Atlanta Metro Area. With over 35 years of experience, we've built a reputation for being fast, friendly, and professional. Our team of experts is committed to delivering exceptional service, from installations to repairs and maintenance, we'll ensure your home or office is comfortable, efficient, and safe.
Our Services
We offer a wide range of services to cater to your heating, ventilation, and air conditioning needs. From air conditioning installation and replacement to heat pump installation and repair, we've got you covered. Our services include:
- Air Conditioning Services: Installation, Replacement, Repair, and Maintenance
- Heating Services: Furnace Installation, Replacement, Repair, and Maintenance
- Ductless Heating and Cooling Systems
- Indoor Air Quality Services: Humidification, Ductwork Renovation, Ventilation Systems, and Thermostats & Zoning
- Planned Maintenance Agreements
- Commercial HVAC Services: Installation, Replacement, Repair, and Maintenance
Our Commitment to Excellence
At Empire Heating & Air Conditioning, we're committed to excellence in everything we do. Our team of experts is continuously trained to ensure we're up-to-date with the latest technologies and techniques. We perform background checks on our employees and are a drug-free workplace. Our senior technicians are NATE-certified, and our team has over 200 years of combined experience in the HVAC industry.
Why Choose Empire
When you choose Empire Heating & Air Conditioning, you can trust that you'll receive exceptional service, prompt responses, and affordable prices. We're dedicated to building long-term relationships with our customers and strive to exceed your expectations. Whether you need emergency repairs, routine maintenance, or new installations, we're here to help.
Testimonials
Our customers rave about our services, and we're proud to share their testimonials with you. From fast response times to exceptional workmanship, our customers appreciate our commitment to excellence.
Excellent Customer Service and Technical Expertise
The majority of reviewers praised Empire's exceptional customer service, highlighting the company's ability to fit them in earlier than expected, provide friendly and knowledgeable technicians, and offer excellent technical assistance. Many reviewers appreciated the attention to detail, professionalism, and courtesy of the technicians, including Charlie, Chase, Charles, and Travis.
Prompt Response and Resolution
Several reviewers praised Empire's prompt response to their heating and air conditioning issues, often resolving the problems on the same day or within a short period. The company's maintenance plan was also commended for providing quick and reliable service.
Trust and Reliability
Reviewers expressed their trust and loyalty to Empire, citing the company's reliability, professionalism, and fair pricing. Many mentioned that they would continue to use Empire for their heating and air conditioning needs.
Minor Criticisms and Areas for Improvement
One reviewer mentioned that the technicians seemed to have sales goals and a commission structure, which might affect their interaction with customers. Another reviewer had issues with the survey link provided by the company.
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