Your Comfort, Our Priority
At Serenity Air, we are passionate about providing top-notch heating and air conditioning services to our customers in the Puyallup and Tacoma areas. Our team of expert technicians is dedicated to delivering exceptional service and solutions that meet the unique needs of each household.
Our Services
At Serenity Air, we offer a comprehensive range of heating and cooling services designed to keep your home comfortable and energy-efficient. Our services include:
- Air Conditioning: We install and maintain various types of air conditioning systems, including traditional AC units, heat pumps, and ductless mini-splits.
- Heating: Our experts install and maintain a range of heating systems, including furnaces, heat pumps, and zone control systems.
- Indoor Air Quality: We specialize in installing and maintaining whole-home air purifiers, air filters, humidifiers, dehumidifiers, UV germicidal lights, and other solutions to improve indoor air quality.
- Home Automation: We offer smart home automation solutions that allow you to control your heating and cooling systems remotely.
- Maintenance: Our maintenance plans ensure your systems remain in top condition, reducing energy consumption and maximizing efficiency.
Why Choose Serenity Air?
At Serenity Air, we pride ourselves on our commitment to customer satisfaction. Here are a few reasons why you should choose us:
- Expert Technicians: Our technicians are trained and certified to work on various HVAC systems, ensuring that our work meets the highest standards.
- Quality Products: We offer a range of products from trusted brands like Trane, providing you with peace of mind and confidence in our solutions.
- Customer Focus: We prioritize customer service, ensuring that our customers receive exceptional care and attention throughout the entire process.
- Competitive Pricing: We strive to provide competitive pricing without compromising on quality.
Financing Options
At Serenity Air, we understand that investing in HVAC systems can be a significant investment. That's why we've partnered with Wells Fargo to offer financing options that make it easier for you to get the systems you need.
Overview
The reviews for Serenity Air are overwhelmingly positive, with every reviewer giving the company a perfect 5-star rating. The majority of the reviewers have had personal experiences with the company, praising the professionalism, friendliness, and quality of work from the technicians and staff.
Services and Quality of Work
The company provides a range of services, including furnace installation, air conditioner installation, thermostat installation, and heating system installation. Reviewers praise the attention to detail, thoroughness, and professionalism of the technicians, with many mentioning specific employees, such as Shawn, Drew, and Samuel, who provided excellent service.
Customer Service
Reviewers consistently praise the customer service provided by Serenity Air. Many highlight the friendly and helpful nature of the staff, with some mentioning specific employees, such as Amber, who is described as "joyful, kind, and efficient." Reviewers appreciate the company's willingness to accommodate their schedules and provide temporary protection for equipment during renovations.
Additional Comments
Some reviewers mention specific experiences, such as having to reschedule appointments or dealing with unexpected issues. However, the company's response and resolution of these issues receive praise. One reviewer mentions receiving a thank-you card and a Starbucks gift card as a token of appreciation.
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