Let Our Advantage Be Yours
At Advantage Heating & Cooling, we pride ourselves on being the trusted HVAC company in Elgin, IL, dedicated to providing top-notch heating and cooling services to our valued customers. Our experienced team of professionals is committed to delivering exceptional care, ensuring your comfort and satisfaction are always our top priority.
Our Services
We offer a comprehensive range of services, including AC repair, AC installation, AC maintenance, heater repair, heater maintenance, and heater installation. Our team of experts is equipped to handle all major brands, including Carrier, Lennox, Trane, Rheem, York, American Standard, Bryant, Payne, and Goodman. Whether you're in need of a new system, repairs, or routine maintenance, we're here to provide prompt, reliable, and cost-effective solutions.
Our Advantage
What sets us apart is our people, products, and processes. Our team is continually innovating, improving, and creating value, with a focus on doing the right thing. We believe in providing the best value in the marketplace, and our best practices are subject to continuous improvement. This means our customers can trust that they're receiving the highest level of service and expertise.
Our Commitment
At Advantage Heating & Cooling, we're committed to providing exceptional customer service, ensuring your complete satisfaction is our top priority. We understand the importance of having a functional HVAC system, which is why we're dedicated to responding promptly to your needs, providing timely repairs, and offering cost-effective solutions.
Our History
With over 8,000 new home systems installed in the past ten years, we have the expertise and knowledge to ensure your system is installed and maintained correctly. Our service division specializes in offering timely, quality, and cost-effective solutions to existing homeowners' HVAC needs.
Our Qualifications
Our team is comprised of experienced professionals who are dedicated to providing exceptional service. We're committed to continuous improvement, ensuring our team is always up-to-date on the latest techniques and best practices.
Company Reputation and Reliability
The company's reputation and reliability have been called into question by some reviewers. Two reviewers reported having negative experiences with the company, citing issues with the installation and maintenance of their HVAC systems. One reviewer claimed that the company's technician lied to them about the condition of their humidifier, and when the issue was later addressed, they were charged an additional fee. Another reviewer was unhappy with the company's decision to stop servicing their area, which left them without warranty coverage.
Positive Experiences
Despite the negative reviews, many reviewers reported positive experiences with the company. They praised the professionalism, responsiveness, and expertise of the technicians, who explained the issues and repairs in a clear and concise manner. The technicians were also commended for their politeness, punctuality, and willingness to answer questions and address concerns.
Technician Performance
Several reviewers specifically mentioned the excellent work of individual technicians, including Michael, Eric, Al, Howard, Diego, Riley, and Jerry. These technicians were praised for their professionalism, knowledge, and courtesy, and for taking the time to explain the work being done and providing helpful advice.
Services and Pricing
Reviewers were generally satisfied with the services provided by the company, including HVAC system maintenance, repair, and installation. The pricing was considered reasonable, and some reviewers appreciated the variety of options available for different budgets.
