Your Comfort is our Premier goal!
At Premier Comfort, we are dedicated to providing exceptional heating, air conditioning, air quality, and water heating services to our customers in the greater Elgin, IL area. As your local comfort expert, we strive to understand your unique needs and provide tailored solutions to keep your home comfortable year-round.
Our Services
At Premier Comfort, we offer a range of services to meet your residential and commercial heating and cooling needs. Our services include:
Residential Services
- Heating Services: Our team specializes in furnace installation, maintenance, and repairs for both gas and electric furnaces.
- Air Conditioning Services: We provide AC installation, maintenance, and repairs for both residential and light commercial properties.
- Air Quality Services: Our expert technicians can help you breathe easier with our air quality solutions.
- Water Heating Services: From tank-type water heaters to tankless systems, we can help you find the right water heating solution for your home.
Commercial Services
- HVAC Services: Our experienced team provides commercial HVAC installation, maintenance, and repair services for businesses of all sizes.
- Commercial Boiler Services: We offer boiler installation, maintenance, and repair services for commercial properties.
- Commercial Water Heating Services: Our experts can help you find the right commercial water heating solution for your business.
Why Choose Premier Comfort?
- Locally owned and operated, we understand the unique needs of our community.
- Our expert technicians have years of experience and are dedicated to providing exceptional service.
- We offer a range of financing options and competitive pricing.
- We guarantee our work with our 10-year no lemon guarantee and 100% satisfaction guarantee.
Our Products
At Premier Comfort, we offer a range of products to meet your residential and commercial heating and cooling needs. Our product lines include:
- Furnaces
- Boilers
- Mini-splits
- Air Conditioners
- Heat Pumps
- Tankless water heaters
- Conventional tank-type water heaters
Specials and Coupons
Stay up-to-date with our latest promotions and seasonal specials. From furnace tune-ups to AC installation, we have a range of special offers to help you save.
Contact Us
Our team is committed to providing exceptional service and expert solutions for all your heating, air conditioning, air quality, and water heating needs. Contact us today to schedule your service or learn more about our products and services.
Quality of Service
The reviews for Premier Comfort are mixed, with some customers having positive experiences, while others were disappointed with the company's work.
Positives
The company has received praise for its professionalism, with customers complimenting the knowledge and courtesy of the technicians. Some customers appreciated the prompt service and fair pricing. Additionally, the company was praised for its willingness to fix issues and follow up with customers after the work was completed.
Negatives
However, some customers reported poor service, including delays and lack of permits, which led to safety concerns. A customer also reported that the company botched a job, causing additional problems and leaving the customer with a significant bill. Another customer reported that the company's equipment failure left them without heat for 24 hours.
Solutions
It's clear that Premier Comfort has to work on improving its quality of service and ensuring that its technicians are competent and trustworthy. Customers expect prompt, professional service, and Premier Comfort should strive to provide this. Additionally, the company should ensure that its technicians are properly trained and equipped to handle a variety of HVAC issues.
