Excelling in Home Comfort
Your Reliable Partner in Home Comfort
For over 50 years, Tri City Fuel & Heating has provided exceptional heating, ventilation, and air conditioning services to homes in West Columbia and surrounding areas. We are a Lennox Premier Dealer, proudly offering top-notch equipment and unparalleled expertise to keep your home comfortable all year round.
What sets us apart?
Our team of experienced technicians are highly skilled and certified in all aspects of HVAC. We prioritize:
- Exceptional Customer Service: We listen carefully to your needs and concerns, offering personalized solutions and transparent communication every step of the way.
- Quality Workmanship: We stand behind our workmanship with comprehensive warranties on all repairs and installations.
- Efficiency & Transparency: We offer upfront pricing and detailed cost breakdowns to ensure complete transparency.
- Dedicated to Sustainability: We proudly offer high-efficiency equipment and promote energy-saving practices to help you save on utility costs.
Our Services
We offer a comprehensive range of services to meet all your heating and cooling needs, including:
- HVAC Repair & Maintenance: Addressing issues with your existing system, including repairs, tune-ups, and preventative maintenance.
- System Installation & Replacement: Installing new heating and cooling systems tailored to your home's unique needs and budget.
- Indoor Air Quality Solutions: Optimizing air quality with air filtration systems, humidifiers, and dehumidifiers.
- Utility & Financial Incentives: Helping you take advantage of available rebates and financing options.
Find Comfort & Efficiency with Lennox Systems
As a Lennox Premier Dealer, we exclusively offer premium Lennox HVAC systems known for their:
- Superior efficiency and performance
- Cutting-edge technology and innovation
- Unmatched warranties and customer support
- Environmentally-friendly designs
Contact us today for a tailored solution to your home comfort needs!
Receive up to $1,700 in rebates or make no payments, incur no interest for 12 months when financing a new Lennox system!
Quality of Service
Several reviewers have reported dissatisfaction with the quality of service provided by Tri-City. Marquette Bristow gave a 1-star rating, stating that their service request was never completed and that the company failed to fix their air conditioning issue. Teri Merritt also gave a 1-star rating, citing poor service and unprofessional behavior from their technicians. Alice Fox and Shirley Alvarez also gave 1-star ratings, citing poor customer service and overpricing.
Customer Service
On the other hand, some reviewers have praised the customer service provided by Tri-City. Merrell Johnson gave a 5-star rating, stating that the company's customer support has been excellent and that they have responsive and helpful technicians. Gina Schoenborn Ginalou and Christine Malkin also gave 5-star ratings, praising the company's customer service and helpfulness.
Price and Value
Several reviewers have expressed dissatisfaction with the pricing and value provided by Tri-City. Anne Lynch gave a 1-star rating, stating that the company was rude and unprofessional. Teri Merritt also gave a 1-star rating, citing high prices and poor value. Art Gallagher gave a 4-star rating, stating that the company's prices were reasonable but that the quality of service was good.
Respenses and Follow-up
Some reviewers have praised the company's responsiveness and follow-up. Merrell Johnson, Gina Schoenborn Ginalou, and Christine Malkin all praised the company's prompt and helpful follow-up. On the other hand, Teri Merritt and Anne Lynch both complained about poor communication and lack of follow-up.
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