Gilley's Heating and Air Conditioning has been serving the Northern Illinois area since 1985. We take pride in being a family-owned business that has been committed to providing exceptional service and products to our customers. With over 40 years of experience, we have built a reputation for being a trusted and reliable partner for all your heating and cooling needs.
Our Expertise
As the world's leading manufacturer of thermostats, Honeywell cares about you and your comfort. Whether you're building a new home or upgrading your current heating and cooling equipment, Honeywell has the right thermostat for you. We understand that indoor air pollution is a serious problem, especially inside your home. The EPA has named indoor air pollution as one of the top 5 environmental risks to public health. We offer a range of products and services to help you stay cool and save money with American Standard Heating & Air Conditioning's line of Allegiance air conditioners.
Our Services
At Gilley's Heating and Air Conditioning, we offer a full range of services to meet the ever-changing needs of our customers. Our residential division provides reliable and cost-effective products and professional services to meet the needs of homeowners in our area. Our commercial division offers products and services that meet the unique needs of businesses and commercial properties. We specialize in residential replacement comfort systems, and we can solve all your home comfort problems including air filtration, humidity, zone temperature controls & dampers, attic ventilation & UV lights.
Why Choose Us?
We have been serving the Northern Illinois area for over 30 years. We are a second-generation family-owned business that prides itself on its commitment to its customers. We are a member in good standing with the Better Business Bureau, and all of our technicians are NATE certified. We support many local activities, organizations, and sponsor teams in the Rockford area. Most of our business comes from satisfied customers and their referrals from friends and neighbors.
Our Commitment
Our company is committed to providing exceptional service to our customers. We understand that our customers are the backbone of our business, and we strive to exceed their expectations. We offer a range of EPA Energy Star-approved energy-efficient products and services to help you save money on your energy bills. We are authorized dealers for a range of brands, including Armstrong, American Standard, Honeywell, and Aprilaire.
Contact Us
If you're looking for a trusted partner for your heating and cooling needs, look no further than Gilley's Heating and Air Conditioning. Contact us today to learn more about our services and products.
Overall Satisfaction
The reviews for Gilley's HVAC company are primarily positive, with many customers expressing satisfaction with their services and technicians. However, there is one negative review that highlights a disappointing experience.
Service and Installations
Many customers praised the company's quick response, efficient work, and helpful technicians. Several reviewers mentioned that the technicians were courteous, efficient, and knowledgeable. A few customers appreciated the company's willingness to explain issues and provide helpful advice. Installations, maintenance, and repair services were all praised by reviewers.
Communication and Pricing
Some customers appreciated the company's transparency regarding pricing and the honesty of their technicians. One reviewer mentioned that the technician explained options and never tried to push a sale, which was particularly appreciated during a difficult time.
Technical Issues
There was one negative review that expressed frustration with an installation that was not functioning properly. The reviewer mentioned that the central air unit never worked right since the installation and that their electric bill doubled after the new unit was installed. The reviewer was unhappy with the maintenance service and felt that it did not address the issue.
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