Established in 1975, Total Plumbing & Heating has become a trusted name in the Rock River Valley for reliable and comprehensive plumbing and heating services. We proudly serve residential, commercial, and industrial clients throughout the region, delivering exceptional customer service and top-notch workmanship.
Our Commitment to Quality & Expertise
Our team of highly skilled technicians are certified and experienced in all aspects of plumbing and heating. We hold ourselves to the highest standards of professionalism and craftsmanship, ensuring that every project is completed to the utmost satisfaction of our clients.
Comprehensive Services for Every Need
Total Plumbing & Heating offers a comprehensive range of services to address all your needs, including:
Heating Services
- Repair and maintenance of all types of heating systems
- Installation and replacement of furnaces and boilers
- Troubleshooting and resolving heating system issues quickly and efficiently
Air Conditioning Services
- Comprehensive tune-ups and inspections
- Repair and replacement of air conditioners and heat pumps
- Expert advice on reducing energy consumption and improving indoor air quality
Plumbing Services
- Repairing and replacing leaky faucets and toilets
- Clogged drain clearing and preventative maintenance
- Installation and repair of water heaters and plumbing fixtures
- Comprehensive leak detection and repair services
Beyond the Services
At Total Plumbing & Heating, we believe in building lasting relationships with our clients. We take the time to understand your unique needs and provide personalized solutions. Our commitment extends beyond just completing the work. We are dedicated to offering:
- Upfront pricing: We provide clear and transparent cost estimates before any work begins.
- Same-day service: In most cases, we can respond to emergencies and complete repairs the same day.
- Family-focused values: As a family-owned business, we understand the importance of building strong relationships with our clients.
Contact Us Today!
For reliable, dependable service from a trusted local company, contact Total Plumbing & Heating today. We look forward to exceeding your expectations and keeping your home comfortable and efficient all year round.
Service and Quality
Several reviewers praised the professionalism, punctuality, and quality of service provided by Total Plumbing. For example, Robert Shumaker appreciated the attention to detail and professionalism of the technician Bradley, who stayed late to ensure everything was working correctly. Joe H. was impressed by the quick and efficient repair of his water heater, while Yiwei J. praised the company's professionalism and timely delivery of their AC unit replacement.
On the other hand, some reviewers reported negative experiences. Keyasia Sutton was upset about being charged twice the original price and being told a different price on the phone. Brian Estes had a disastrous experience, with the company breaking his fence, leaving a mess in his backyard, and damaging his toilet. Jessie Chadwick had a horrific experience with a half-finished job, shoddy work, and a lengthy court fight ahead.
Communication and Customer Service
Communication issues were reported by some reviewers. Karen Razim was unable to get her prefab vanity installed correctly, and the charges were excessive. Mom Torres had trouble getting a response from the company, with the technician failing to call her back after requesting an estimate.
Additional Feedback
Some reviewers appreciated the company's responsiveness, flexibility, and willingness to go above and beyond. For example, Rachel Salazar praised the company's excellent customer service, while Van Swanson appreciated the quick response to replace his furnace. Paulette Hoel thanked the company for their professionalism and dedication.
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