Business Details
48 Years
experience
Emergency
services
Trusted HVAC Services in Marble Falls, TX
Established in 1978, Kens Heating & Air has built a reputation as a trusted provider of HVAC solutions in the Marble Falls region. Our family-owned business combines over four decades of hands-on experience with factory-trained technicians to deliver reliable air conditioning installation, maintenance, and repair services. We prioritize proper system sizing, code compliance, and safety certifications to ensure long-term performance. With second-generation leadership and a team certified in NATE standards, we serve residential and commercial clients across Burnet, Horseshoe Bay, and surrounding areas.Our commitment to quality is reinforced by a 10-year parts and labor warranty on York systems, 24/7 emergency service availability, and a preventative maintenance program that enhances system efficiency. Customer satisfaction remains our focus, demonstrated through personalized service, transparent pricing, and community involvement.
Services
Air Conditioning Installation
Air Conditioning Repair
Air Conditioning Maintenance
Commercial Refrigeration
Heat Pump Services
Ductless Mini Splits
Indoor Air Quality
High Efficiency Systems
Emergency Repairs
Refrigeration Repair
Details
- Year established: 1978
Highlights and features
- 40+ years of HVAC experience with factory-trained technicians
- 10-year parts and labor warranty on York systems
- 24/7 emergency service availability
- NATE-certified professionals for precise diagnostics
- Family-owned with deep local community ties
Associations and certifications
- NATE Certified
- TACLB41082E License
What people say
Excellent service
Knowledgeable technicians
Prompt service
Family-run business
Fair pricing
Services
Air Conditioning Installation
Proper system sizing and professional installation ensure optimal performance and energy efficiency. Our technicians follow manufacturer guidelines for ductwork measurements and equipment placement. We offer high-efficiency models with SEER ratings up to 18+ for residential applications.
Air Conditioning Repair
Emergency and scheduled repairs for all makes and models. Our NATE-certified technicians diagnose issues like capacitor failures, refrigerant leaks, and compressor problems. We maintain commercial refrigeration systems for restaurants and grocery stores.
Preventative Maintenance
Biannual tune-ups extend system lifespan and prevent breakdowns. Services include coil cleaning, refrigerant checks, electrical connection tightening, and air quality assessments. Our Ultimate Savings Agreement offers 15% discounts on repairs and priority service scheduling.
Commercial Refrigeration
Installation, maintenance, and emergency repair for commercial refrigeration units. We service walk-in freezers, display cases, and industrial cooling systems. Our 24/7 emergency response minimizes business downtime with rapid diagnostics and part replacements.
Heat Pump Services
Installation and repair of residential and commercial heat pump systems. Our technicians handle defrost controls, reversing valve diagnostics, and SEER-rated efficiency upgrades. We provide maintenance plans to optimize heating and cooling performance year-round.
People
Ken
Founder
HVAC industry veteran with 40+ years experience. Founded the company in 1978 and continues advisory role. Holds Texas state HVAC license TACLB41082E. Active in community service initiatives.
Cheryl
Owner
Second-generation leader with 21 years in HVAC. Purchased company from father in 2009. Manages daily operations and dispatching. Treasurer for Highlands Lakes Service League.
Ivan
Technician
NATE-certified technician since 2015. Graduated from Texas State Technical College with HVAC degree. Specializes in residential system diagnostics and repairs. Soccer enthusiast.
Fernando
Technician
7-year HVAC veteran with refrigeration expertise. Handles commercial walk-in units and ductless systems. Enjoys golf and saltwater fishing. Provides weekend emergency coverage.
Abran
Technician
New HVAC technician with prior refrigeration experience. Trained in appliance repair and system diagnostics. Fitness enthusiast focused on continuous technical education.
Questions
What areas do you service?
We serve Burnet, Marble Falls, Horseshoe Bay, Buchanan Dam, Kingsland, and surrounding Texas Hill Country communities.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency repair services with on-call technicians available for urgent cooling and heating issues.
What payment methods do you accept?
We accept cash, checks, Visa, and Mastercard for all HVAC services and equipment purchases.
Are financing options available?
Yes, we offer financing programs and AC rebates to help customers upgrade their HVAC systems affordably.
What warranty do you provide?
New York systems include a 10-year parts and labor warranty covering all equipment failures and repairs.
Are your technicians certified?
All technicians are Texas-licensed and NATE-certified for professional HVAC installation and repair services.
