Where Comfort Meets Expertise
A Legacy of Comfort for East Tennessee Homes & Businesses
Family-owned and operated since 1993, Scruggs Heating & Cooling has been providing reliable and affordable comfort solutions to homes and businesses across East Tennessee. With over 50 years of industry experience, we have become a trusted name in heating, air conditioning, and indoor air quality.
Our Expertise
We offer a comprehensive range of services to ensure optimal comfort and energy efficiency in your property:
Installation & Replacement
- Heat pumps & air conditioners
- Gas furnaces & boilers
- Mini-split systems & ductless heat pumps
- Indoor air quality solutions
Repair & Maintenance
- Expert repair of all major brands and models
- Preventative maintenance plans to save you money on energy and repairs
- Comprehensive diagnostics and accurate estimates
Additional Services
- New construction consultations and design
- Zoning for customized temperature control
- Comfort Club memberships for priority service and discounts
What Sets Us Apart?
We distinguish ourselves from other HVAC contractors through:
- Transparency & Affordability: We believe in open communication and fair pricing, with no hidden fees or surprise charges.
- Exceptional Customer Service: Our highly skilled technicians will treat you with respect and provide personalized attention.
- Commitment to Quality: We use only top-quality equipment and materials to ensure lasting comfort and efficiency.
- Local Expertise: We understand the unique climate and needs of East Tennessee, tailoring our services to your local requirements.
Our Team
Led by experienced owner Ben Scruggs, our team includes licensed technicians and certified installers, all committed to providing exceptional customer service and technical expertise. We are dedicated to building strong relationships with our clients and ensuring their complete satisfaction.
Choose Scruggs Heating & Cooling for
- Reliable and affordable heating, air conditioning, and indoor air quality solutions.
- Personalized service and attention to your specific comfort needs.
- Locally owned and operated business with a commitment to transparency and community.
Contact us today for a free consultation and discover the comfort you deserve!
Overall Excellent Service
The reviews highlight the exceptional service provided by Scruggs Heating and Cooling. The majority of reviewers praised the company's prompt response, efficient repair, and professional technicians.
Prompt and Efficient Service
Many reviewers appreciated the company's quick response to their service calls, with some even receiving same-day service. The technicians were described as courteous, friendly, and efficient in diagnosing and repairing the issues.
Professional Technicians
The technicians were consistently praised for their professionalism, knowledge, and courtesy. They were described as being on time, efficient, and providing excellent service.
Trustworthy and Reliable
Several reviewers praised the company's reliability and trustworthiness. They were described as being honest, trustworthy, and providing top-notch service at a fair price.
Minor Areas for Improvement
One reviewer mentioned that the call center system could be improved, particularly in terms of saving customer information to avoid repetition.
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