Business Details
28 Years
experience
Emergency
services
Your Trusted HVAC Partner in Greensboro, NC
Custom Air has been a trusted family-owned HVAC business serving Greensboro, NC since 1998. We specialize in heating, cooling, and indoor air quality solutions for residential and commercial clients. Our factory-trained technicians provide 24/7 emergency service, same-day repairs, and comprehensive maintenance plans with worry-free guarantees. As a BBB-accredited company with an A+ rating, we prioritize customer satisfaction through transparent pricing, advanced technology, and personalized service.Our team invests in ongoing training to maintain industry certifications and deliver energy-efficient solutions tailored to each client's needs. With over two decades of local expertise, we combine technical proficiency with a commitment to community values.
Services
HVAC Repair
AC Replacement
Heating Installation
Duct Services
Air Quality
Heat Pumps
Crawl Space Encapsulation
Geothermal Systems
UV Light Installation
Dehumidifier Services
Details
- Year established: 1998
Highlights and features
- 24/7 emergency HVAC service with no overtime charges
- Factory-trained technicians certified by leading manufacturers
- Best warranties in the industry with price match guarantee
- BBB A+ rated with 4.9-star customer reviews
- Same-day service or free diagnostic guarantee
Associations and certifications
- BBB
What people say
Excellent service
Professional technicians
Prompt response
Knowledgeable staff
Fair pricing
Services
HVAC Repair
Emergency and scheduled repairs for heating and cooling systems including furnaces, air conditioners, and heat pumps. Our technicians diagnose issues with electrical components, refrigerant levels, and mechanical parts. We service all brands and models with 24/7 availability for urgent heating or cooling failures.
AC Replacement
Professional air conditioning installation with energy-efficient models from trusted brands. We assess your home's cooling needs and recommend systems with optimal SEER ratings. Includes proper refrigerant charging, thermostat integration, and ductwork evaluation for maximum efficiency and comfort.
Heating Installation
Complete heating system replacement with high-efficiency furnaces and heat pumps. Our NATE-certified technicians ensure proper AFUE-rated equipment selection and installation. Services include gas line checks, venting system evaluation, and smart thermostat integration for improved temperature control.
Duct Services
Comprehensive ductwork solutions including sealing, insulation, and contamination removal. We identify air leaks using advanced diagnostics and improve airflow efficiency through professional cleaning. Services enhance indoor air quality and reduce energy consumption from HVAC systems.
Air Quality
Indoor air quality improvement through purification systems, humidity control, and ventilation upgrades. We install HEPA filters, UV germicidal lights, and energy recovery ventilators to reduce allergens and pollutants. Services address specific concerns like asthma triggers and respiratory health needs.
Questions
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency HVAC repair with no overtime charges. Our technicians respond promptly to heating and cooling system failures.
What HVAC maintenance plans are available?
We offer comprehensive maintenance agreements including annual tune-ups with 21-point inspections, priority scheduling, and discounts on repairs.
How do you handle HVAC system replacements?
Our specialists assess your needs, recommend energy-efficient models, and provide free estimates for new heating and cooling system installations.
Are financing options available?
Yes, we offer financing solutions to make HVAC upgrades and replacements more affordable for residential and commercial customers.
What areas do you service?
We serve Greensboro and the entire Piedmont Triad area including Winston-Salem, High Point, and surrounding communities in North Carolina.
Do you provide indoor air quality assessments?
Yes, we offer comprehensive indoor air quality testing and solutions including purification systems, humidity control, and ventilation improvements.
