Business Details
42 Years
experience
Emergency
services
Your Trusted HVAC Partner in Des Moines, IA
Since 1984, Metro Heating & Cooling has been a trusted provider of HVAC solutions in Des Moines, IA, and surrounding areas. Our commitment to excellence is rooted in decades of local experience, a BBB-accredited reputation, and a team of licensed, insured professionals dedicated to customer satisfaction. We specialize in heating and cooling system installation, repair, and maintenance, including geothermal and energy-efficient systems, while prioritizing transparent pricing and 24/7 emergency service.Our approach emphasizes personalized care without pressure sales, ensuring clients receive tailored solutions that meet their comfort needs. With over 40 years of community service and hundreds of five-star reviews, we uphold values of integrity, expertise, and accountability in every project. Our investment in ongoing technician training and adherence to industry standards like ISO-certified practices ensures reliable, future-ready HVAC services for residential and commercial clients.
Services
HVAC Installation
Heating Repair
AC Maintenance
Geothermal Systems
Emergency Service
Indoor Air Quality
Smart Thermostats
Ductless Mini-Splits
Furnace Repair
Heat Pump Service
Details
- Year established: 1984
Highlights and features
- We offer 40+ years of local HVAC expertise in Des Moines
- Our team includes BBB-accredited, licensed professionals
- We provide 24/7 emergency HVAC service with no overtime fees
- Our technicians hold specialized certifications in geothermal systems
- We guarantee transparent pricing with no hidden costs
Associations and certifications
- Better Business Bureau (BBB)
What people say
Excellent service
Prompt service
Highly trained
No pressure sales
Professional technicians
Services
HVAC Installation
We specialize in complete HVAC system installations, including high-efficiency furnaces, air conditioners, and geothermal systems. Our technicians perform precise load calculations to ensure optimal system sizing, preventing energy waste from oversized units. With proper installation, clients benefit from improved comfort, reduced utility bills, and extended equipment lifespan. Our team stays current with manufacturer certifications and local building codes to guarantee safe, compliant installations.
Heating Repair
Our emergency heating repair service addresses all types of furnace and heat pump issues, from pilot light problems to complete system failures. Technicians carry common replacement parts in fully stocked service vehicles for same-day repairs. We diagnose issues using digital diagnostics tools and provide clear explanations of required repairs. Regular maintenance customers receive priority scheduling for urgent heating emergencies during cold Iowa winters.
AC Maintenance
Annual air conditioning maintenance prevents summer breakdowns through comprehensive inspections and system optimizations. Our technicians clean coils, check refrigerant levels, lubricate moving parts, and test electrical components. This service improves energy efficiency by up to 15%, extends equipment lifespan, and maintains manufacturer warranty requirements. We provide detailed maintenance reports and customized recommendations for system improvements.
Geothermal Systems
We design and install geothermal heating and cooling systems that leverage stable underground temperatures for maximum efficiency. Our systems include horizontal and vertical loop configurations suitable for various property sizes. Geothermal installations reduce energy consumption by 30-60% compared to conventional HVAC systems. Our team includes specialists certified in geothermal technology for proper system design and implementation.
Emergency Service
Our 24-hour emergency HVAC service responds to urgent heating and cooling failures at any time. Trained technicians handle critical issues like complete system shutdowns, gas leaks, and electrical malfunctions. Emergency service maintains the same transparent pricing as regular hours with no additional fees. We prioritize restoring comfort quickly while ensuring safety during after-hours service calls.
People
Joe Tollari
Founder
Established Metro Heating & Cooling in 1984, building a legacy of customer-focused HVAC service. Retired in 2012 but maintained active advisory role. Instrumental in developing company's commitment to honest pricing and technical excellence.
Joey Tollari
Current Owner
Second-generation leader continuing family tradition of quality HVAC service since 2012. Oversees daily operations while maintaining hands-on involvement in complex installations. Committed to preserving original business values while embracing new technologies.
Questions
What HVAC services do you offer in Des Moines?
We provide complete HVAC solutions including installation, repair, and maintenance for heating and cooling systems. Specialized services include geothermal systems, ductless mini-splits, smart thermostats, and emergency 24/7 service across central Iowa.
How quickly can you respond to HVAC emergencies?
Our 24/7 emergency service typically responds within 2 hours for critical heating/cooling failures. Technicians carry common replacement parts for same-day repairs and maintain transparent pricing even during after-hours service.
Are your technicians certified and insured?
All technicians hold current HVAC certifications and manufacturer-specific training. We maintain full liability insurance and workers' compensation coverage, with verification available upon request for client protection.
Do you offer HVAC maintenance plans?
Yes, we offer seasonal maintenance agreements with benefits including priority scheduling, discounted repairs, and comprehensive system inspections. Our maintenance packages help extend equipment lifespan and maintain energy efficiency.
How do you determine HVAC system replacement needs?
Our technicians perform detailed system evaluations considering age, repair history, energy efficiency, and comfort performance. We provide honest recommendations with cost-benefit analyses to help clients decide between repair and replacement options.
