Your Comfort Is Our Top Priority
At Paul's HVAC, our mission is to provide exceptional heating, ventilation, and air conditioning services to our customers in Monroe, Georgia, and surrounding areas. With over three decades of experience in the HVAC industry, we have established ourselves as the go-to provider for reliable, efficient, and affordable HVAC solutions.
Our Services
We offer a comprehensive range of HVAC services, including:
HVAC Repair: Our team of experienced technicians provides fast and reliable repair services for all types of HVAC systems, including air conditioners, heaters, and furnaces. We diagnose and resolve HVAC problems promptly to restore comfort to your home or business.
HVAC Maintenance: Regular maintenance is essential for optimal HVAC system performance. Our comprehensive maintenance services include cleaning, inspection, and tune-ups, ensuring that your HVAC system runs smoothly and efficiently.
HVAC Installation: If you need a new air conditioner, furnace, or heat pump, our professional installation services have got you covered. We ensure that your new system is installed correctly, maximizing its efficiency and lifespan.
Carrier Products: Carrier HVAC products from Paul's HVAC are renowned for their cutting-edge technology and energy efficiency, providing reliable heating, ventilation, and air conditioning solutions.
About Our Company
Paul's HVAC was founded in 1990 by Paul Shankus, who has a passion for HVAC systems and years of industry experience. We are dedicated to providing excellent workmanship and outstanding customer service at a reasonable price. We back up our pledge with a 100 percent customer satisfaction guarantee.
Why Choose Paul's HVAC
At Paul's HVAC, customer satisfaction is our top priority. Our team is dedicated to providing exceptional customer service, ensuring that our clients' HVAC problems are resolved promptly and efficiently. We take the time to explain the issues and proposed solutions, empowering our clients to make informed decisions. We believe in delivering high-quality HVAC services to our clients in Monroe, GA, and surrounding areas. Our team of skilled technicians uses the best equipment and parts to ensure that each job is done right the first time. This saves our clients money in the long run. We take pride in delivering exceptional service that translates into positive feedback, highlighting our reliability, professionalism, and unwavering dedication to customer satisfaction.
Excellent Customer Service
The majority of reviewers praised the exceptional customer service provided by Paul's Heating & Air. Many reviewers mentioned the technicians' knowledge, professionalism, and friendly demeanor. Scott, in particular, was mentioned multiple times for his exceptional service, thorough explanations, and willingness to educate customers on their systems.
Positive Experiences
Several reviewers reported having a positive experience with the company, citing fair prices, prompt responses, and courteous technicians. Many mentioned feeling confident in the work done and appreciative of the maintenance programs offered.
Issue with Pricing and Honesty
However, a few reviewers expressed disappointment with the company's pricing and honesty. One reviewer alleged being overcharged for refrigerant, while another claimed that the technician tried to sell them a new furnace unnecessarily.
Negative Experiences
A few reviewers reported having a negative experience with the company, citing rudeness, condescension, and dishonesty. One reviewer accused the company of trying to take advantage of them, while another mentioned being left stranded in the cold due to a disputed diagnosis.
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