Business Details
Emergency
services
Trusted HVAC Services in Waukesha, WI
Prompt Heating & Air Conditioning has been serving Waukesha and neighboring communities for over a decade, earning the trust of homeowners and small business owners through competitive pricing, integrity, and reliable service. Our philosophy centers on prioritizing customer comfort and satisfaction, reflected in our punctuality, transparent communication, and commitment to minimizing disruption during service. We specialize in HVAC repair, maintenance, and installation for furnaces, boilers, air conditioners, and water heaters, backed by a 2-year workmanship warranty.Our team provides detailed equipment records, plain-language explanations of issues, and pet-friendly, clean service practices. With 24/7 emergency availability and a focus on long-term customer relationships, we aim to deliver efficient, cost-effective solutions tailored to individual needs.
Services
Furnace Repair
Boiler Maintenance
AC Installation
Water Heater Repair
Air Purifier Installation
Emergency HVAC Service
HVAC Tune-Ups
Commercial HVAC Services
Indoor Air Quality Audits
Highlights and features
- 30-minute appointment windows with punctual service
- Firm price quotes with no hidden fees
- 2-year workmanship warranty on all installations
- Pet-friendly and clean service practices
- Discounts for military, police, and firefighters
Associations and certifications
- Better Business Bureau
- EPA Certified
What people say
Professional and timely
Honest and dependable
Outstanding job
Very personable
Competitive pricing
Services
Furnace Repair
Our technicians provide prompt diagnosis and repair of all gas furnace makes and models, ensuring efficient operation and extended system lifespan. We offer transparent pricing with no hidden fees and back all repairs with a 2-year workmanship warranty. Regular maintenance reduces emergency repair risks and lowers energy costs through improved efficiency.
Air Conditioning Installation
We install high-efficiency air conditioning systems tailored to your home's specific cooling needs, with options including central systems and ductless mini-splits. Our professional installation follows manufacturer specifications to optimize performance and longevity. New installations come with a 10-year warranty and free estimates for long-term savings.
Boiler Maintenance
Annual boiler servicing prevents costly breakdowns and maintains system efficiency through comprehensive inspections and tune-ups. Our technicians check pressure levels, combustion efficiency, and safety controls while providing maintenance tips to maximize equipment lifespan. Preventive care reduces emergency repair frequency and energy consumption.
Water Heater Repair
We repair and maintain all types of residential gas and electric water heaters, addressing issues like temperature inconsistencies and leak detection. Our service includes diagnostic assessments, cost estimates, and replacement recommendations when necessary. Emergency repairs are available 24/7 with no overtime charges.
Air Purifier Installation
Our whole-house air purification systems integrate with existing HVAC equipment to remove allergens, bacteria, and odors through multi-stage filtration. Installation options include electronic air cleaners and UV light sterilizers that improve indoor air quality for allergy sufferers and pet owners. We offer free indoor air quality audits and product recommendations.
People
Mel (Ty) Klahn
Owner & HVAC Technician
Former executive chef with 20+ years hospitality experience who transitioned to HVAC after joining family business. Founded Prompt Heating & Air Conditioning to combine technical expertise with customer service excellence. Recognized for exceptional reviews highlighting punctuality, technical knowledge, and personalized service approach.
Questions
What HVAC services does Prompt Heating & Air Conditioning offer?
We provide furnace repair/maintenance, boiler services, AC installation, water heater repairs, air purifier installations, and 24/7 emergency HVAC repair across Southeast Wisconsin.
Do you service all HVAC brands?
Yes, we repair and maintain all major HVAC brands for furnaces, boilers, air conditioners, and water heaters regardless of original installation source.
What areas do you service?
We serve all of Waukesha County plus Milwaukee, Washington, and surrounding counties including cities like Brookfield, Pewaukee, and New Berlin.
Are emergency HVAC services available?
Yes, we offer 24/7 emergency repair services with no overtime charges for furnace, AC, boiler, and water heater emergencies.
Do you offer HVAC maintenance plans?
Yes, our service plan includes seasonal maintenance, priority scheduling, and discounts on repairs and equipment purchases for long-term savings.
What technician qualifications do you have?
Our technicians are EPA-certified, licensed professionals with ongoing training who provide detailed explanations and firm price quotes before any work begins.
