Business Details
7 Years
experience
Emergency
services
Your Trusted HVAC Partner in Waukesha, WI
Founded in April 2019, On Time Heating & Cooling was established to redefine HVAC service by blending traditional values with modern practices. Our founder, inspired by his father's emphasis on punctuality and integrity, identified gaps in both large corporations and small businesses and created a company that prioritizes customer-centric service without compromising professionalism. With over 20 years of combined experience among our team, we invest in continuous training and cutting-edge tools to ensure technical excellence.Our commitment to transparency manifests in upfront pricing, honest diagnostics, and a no-pressure approach to service. We operate with a leadership philosophy that fosters team collaboration rather than hierarchical oversight, ensuring every technician embodies our core values of reliability and expertise. This approach has earned us a growing reputation in Southeast Wisconsin for dependable HVAC solutions.
Services
AC Repair
Furnace Repair
Heating Services
Cooling Systems
Duct Cleaning
Heat Pump Installation
HVAC Maintenance
Emergency Service
Indoor Air Quality
System Replacement
Details
- Year established: 2019
Highlights and features
- We offer 24/7 emergency HVAC service with factory-trained technicians
- Our team brings over 20 years of combined HVAC industry experience
- We provide transparent pricing with no hidden fees or sales pressure
- We prioritize local knowledge of Southeast Wisconsin climate needs
- Our membership plans offer priority service and exclusive discounts
What people say
Factory-trained technicians
24/7 emergency service
Transparent pricing
Knowledgeable staff
Prompt response times
Services
AC Repair
Our AC repair service addresses cooling system failures with factory-trained technicians available 24/7. We diagnose issues like refrigerant leaks, compressor failures, and thermostat malfunctions using advanced diagnostic tools. With transparent pricing and same-day service options, we restore cooling efficiency while explaining repair options to homeowners. Emergency repairs prioritize rapid response times to minimize discomfort during Wisconsin summers.
Furnace Repair
Furnace repair services handle ignition failures, pilot light issues, and heat exchanger problems across all system models. Our technicians carry common replacement parts for immediate fixes while providing detailed explanations of repair needs. Preventative diagnostics during service calls help identify potential failures before they cause heating outages in cold weather.
HVAC Maintenance
Preventative maintenance plans include bi-annual inspections covering filter replacement, coil cleaning, and component lubrication. Our 'On The Dot Club' membership provides priority scheduling, discounted repairs, and system longevity benefits. Regular maintenance improves energy efficiency by up to 30% while preserving manufacturer warranties on HVAC equipment.
Duct Cleaning
Professional duct cleaning removes accumulated debris from ventilation systems using industrial-grade vacuum equipment. This service improves indoor air quality by eliminating allergens and mold spores while enhancing system efficiency. We recommend duct cleaning every 3-5 years or after home renovations that generate construction dust.
Heat Pump Installation
Heat pump installation services provide energy-efficient heating and cooling through advanced refrigerant technology. Our technicians size systems based on home square footage and insulation levels to ensure optimal performance. New installations include programmable thermostat integration and manufacturer warranty registration, with financing options available for qualifying customers.
People
Shane
Technician
Factory-trained HVAC technician with 8+ years of experience in system diagnostics and repairs. Known for clear communication and thorough explanations of repair options to customers.
Travis
Senior Technician
Specializes in furnace maintenance and heating system optimization. Recognized for punctuality and detailed system performance assessments during service calls.
Questions
What HVAC services do you offer in Waukesha?
We provide full-service HVAC solutions including AC repair, furnace maintenance, heat pump installation, duct cleaning, and indoor air quality improvements across Southeast Wisconsin.
Do you offer emergency HVAC service?
Yes, our 24/7 emergency service responds to urgent heating and cooling failures with factory-certified technicians available at any hour.
What financing options are available?
We offer 0% financing for new system installations and special promotions like free thermostats with furnace replacements when joining our membership program.
How can I schedule HVAC maintenance?
Schedule through our website, phone, or by joining the On The Dot Club membership which includes bi-annual tune-ups and priority service scheduling.
What areas do you service?
We serve Waukesha, Brookfield, Pewaukee, Sussex, New Berlin, Menomonee Falls, Oconomowoc, and surrounding communities in Southeast Wisconsin.
