We sell service, not excuses
At Ellis Air Systems, we are a family-owned and operated HVAC company that has been serving the central Texas region since 1980. Our team of experienced and certified technicians is dedicated to providing top-notch heating and cooling solutions to our customers. We take pride in our old-fashioned values of honesty, integrity, and a commitment to putting our customers first.
Our Services
We offer a wide range of services to meet the unique needs of our customers. Our residential HVAC services include installation, repair, and maintenance of air conditioning and heating systems, as well as whole-house air purification and air duct cleaning. We also provide energy efficiency advice and energy-saving solutions to help our customers reduce their energy consumption and save money on their energy bills.
For our commercial clients, we offer complete HVAC solutions, including installation, repair, and maintenance services for a wide range of systems. Our experienced technicians can inspect and repair existing systems, identify and repair existing problems, and recommend changes to increase system efficiency.
Cool Club Preventative Maintenance
Our Cool Club program is designed to provide regular maintenance and inspections to ensure your HVAC system is always running smoothly. Our program includes professional inspections and cleaning, as well as repairs to any worn parts. By joining our Cool Club, you can increase the lifespan of your system and reduce your monthly energy costs.
Financing Options
We understand that sometimes unexpected repairs or replacements can be costly. That's why we're happy to offer financing options through our trusted financial partners, Greensky and Springleaf.
Military and First Responder Discounts
As a token of our appreciation for their service, we offer a 5% discount on full system replacements and a 10% discount on parts required for repairs to all military personnel and first responders.
History and Mission
At Ellis Air Systems, we're committed to providing exceptional service and exceptional results. We believe in putting our customers first and treating them like family. Our team of certified technicians is dedicated to ensuring that our customers receive the highest level of comfort and efficiency in their homes and workspaces.
Stay Cool with Ellis Air Systems
If you're looking for quality air systems for your home or business, look no further than Ellis Air Systems. Our award-winning team brings years of experience and knowledge to central Texas, ensuring you get the best system for your needs. Contact us today to learn more about how we can help you get the perfect air system for your home or business.
Failure to Deliver: Multiple Complaints and Unprofessional Behavior
Problems with Workmanship and Quality
Several reviewers experienced disappointing experiences with Ellis Air Systems. Gabriel Smith, Dana Royster, and Hye Cho Idj reported issues with the company's work, including improperly installed systems, leaks, and poor communication. The company's technicians were accused of being unhelpful, rude, and unprofessional.
Poor Customer Service
The review from Cameron Cole highlights the poor communication and lack of effort to contact him while the technician was present in his household. This lack of customer service is a common theme among the negative reviews.
Positive Experiences
On the other hand, many reviewers had positive experiences with Ellis Air Systems. Mi Chell praised the professionalism, efficiency, and cleanliness of the installation process. Alma Cavazos Gaither, Sindel K., James Skinner, Alicia Blaakman, and Katelyn H. all appreciated the prompt and professional service they received.
Be the first to review Ellis Air Systems.
Write a Review
