Keeping Your Home or Business Running Smoothly, 24/7
Who We Are
At Westchester County Plumbing, we are dedicated to providing our customers with top-notch plumbing, heating, and air conditioning services. With over 3700 satisfied customers, we pride ourselves on being a reliable and trustworthy company in the community. Our team of experienced and licensed plumbers and technicians are committed to providing excellent service and ensuring that our customers' homes and businesses are up and running smoothly.
Our Services
We offer a wide range of services to cater to our customers' diverse needs. Our services include plumbing, heating, and air conditioning services, including:
- Plumbing: From water heaters and water filtration systems to general plumbing repairs and maintenance, we have you covered.
- Heating: From boilers to oil-to-gas conversions, we provide expert heating solutions.
- Air Conditioning: From central air systems to ductless systems, we can help you stay cool and comfortable.
Our Approach
At Westchester County Plumbing, we believe in providing exceptional service at a fair price. We understand that our customers value transparency and honesty, which is why we provide clear pricing and a no-surprise guarantee. Our team of experts will diagnose the issue, explain the options, and resolve the problem in a timely and professional manner.
Our Mission
Our mission is to be the most trusted and most referred plumbing company in Westchester County. We strive to achieve this by providing our customers with exceptional service, fair pricing, and a commitment to customer satisfaction.
Our Values
At Westchester County Plumbing, we hold the following values dear:
- Fairness: We believe in fair pricing and transparency in all our dealings with our customers.
- Honesty: We pride ourselves on being honest and open with our customers.
- Reliability: We understand the importance of timely service and strive to be there when our customers need us.
- Expertise: Our team of licensed professionals has the expertise to handle any plumbing, heating, or air conditioning issue.
- Customer Service: We believe in providing exceptional customer service, from the initial call to the completion of the job.
What Sets Us Apart
At Westchester County Plumbing, we differ from other companies in several ways. We:
- Provide timely and efficient service
- Offer transparent pricing
- Belieive in the importance of regular maintenance
- Are committed to customer satisfaction
Conclusion
At Westchester County Plumbing, we are committed to providing our customers with the highest level of service and expertise. Whether you need a simple repair or a comprehensive solution, we are here to help. Contact us today to schedule an appointment and experience the Flotechs' difference.
Communication Issues: Flotech's customer communication has received criticism, with customers expressing frustration over unanswered phone calls, unreturned emails, and unclear status updates. The company's response has been called "shameful" and "inhumane."
Unreliable Service: Disappointing experiences have arisen from poor service, including Flotech's inability to follow up on appointments, failure to resolve issues, and high-pressure sales tactics.
Overpriced Services: Certain customers have felt that Flotech's pricing is unreasonable, with some services being deemed too expensive.
Excellent Service: Despite the issues mentioned above, many customers have praised Flotech's excellent service, professionalism, and responsiveness. Technicians have been described as knowledgeable, patient, and customer-focused.
