When You Choose Precision, Expect Excellence
Our Story
At Precision Air Conditioning & Heating, we've been serving Memphis area families since 1973. As a second-generation, family-owned business, we take pride in providing exceptional HVAC services to our neighbors and friends. Our commitment to excellence has earned us a reputation as one of the most trusted HVAC contractors in the Memphis area.
Our Mission
Our mission is simple: to provide top-notch HVAC services that exceed our customers' expectations. We achieve this by investing in the latest training and equipment, ensuring our technicians are always up-to-date on the latest techniques and technologies. We understand that every home is unique, which is why we take a whole-home approach to comfort, safety, health, and energy efficiency.
Our Services
We offer a comprehensive range of HVAC services designed to improve your home's comfort, indoor air quality, and energy efficiency. Our services include:
- Cooling: AC repair, AC replacement, AC maintenance, and more
- Heating: Heating repair, heating installation, heating maintenance, and more
- Indoor Air Quality: Air cleaners, humidifiers, dehumidifiers, insulation, and more
- Home Energy: Energy audits, energy assessments, blower door testing, thermal camera imagery, and more
Why Choose Us?
At Precision Air Conditioning & Heating, we're not just another HVAC company. We're a family-owned business that genuinely cares about our customers' comfort, health, and safety. Our employees are drug-tested, background-checked, and continually trained to ensure they're equipped to provide exceptional service. We never send strangers to your home, and we don't use subcontractors to perform our work. When you choose Precision Air Conditioning & Heating, you can rest assured that you're in good hands.
Overview of Reviews
The reviews of Precision Air Conditioning and Heating are mostly positive, with customers praising the company's prompt service, knowledgeable technicians, and fair prices. However, there are some negative reviews that highlight issues with communication, pricing, and quality of work.
Positive Reviews
Many customers have praised the company's prompt response to their calls, with technicians arriving on time and fixing the issue quickly. The technicians are described as knowledgeable, friendly, and professional. Customers have also appreciated the company's fair prices and willingness to work with them to find a solution that fits their budget.
Some customers have also praised the company's customer service, citing the responsiveness of the office staff and the technicians. The company's willingness to listen to customers' concerns and provide detailed explanations of the work to be done has also been highlighted.
Negative Reviews
However, not all reviews are positive. Some customers have expressed frustration with the company's pricing, citing that they felt taken advantage of or that the prices were inflated. There have also been issues with communication, with some customers feeling that the technicians were not transparent about the work to be done or the costs involved.
Additionally, some customers have had issues with the quality of work, citing that the technicians did not fix the issue properly or that the work was not done to their satisfaction.
Common Themes
One common theme among the reviews is the importance of communication. Many customers have praised the company's responsiveness and willingness to listen to their concerns, while others have cited issues with communication as a major frustration.
Another common theme is the importance of trust. Many customers have praised the company's technicians for being knowledgeable and trustworthy, while others have cited issues with trust as a major concern.
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