At Mister Greenway, we pride ourselves on being a company that truly cares about our customers. We understand that when something goes wrong with your plumbing or HVAC system, it's not just an inconvenience, it's a crisis. That's why we're committed to scrambling help your way in under 30 minutes. We know that waiting for hours or even days for a technician to arrive can be frustrating and costly. That's why we're dedicated to providing fast, professional, and reliable service to our customers.
Our Story
Mister Greenway has a rich history that spans over 30 years. Our founder, Whit Greenway, started the company with a simple goal in mind: to treat his customers like family. He believed that by taking care of his employees and providing exceptional customer service, he could build a business that would stand the test of time. Today, we're proud to say that we've kept that same commitment to our customers. We've expanded our services to include not just plumbing and HVAC, but also electrical work. We've grown and evolved, but our core values remain the same.
Our Services
At Mister Greenway, we offer a wide range of services to meet your plumbing and HVAC needs. From drain cleaning and water heater installation to furnace repair and HVAC installation, we've got you covered. Our team of trained and trusted technicians are committed to providing fast and reliable service. Whether you're dealing with a leaky faucet or a broken air conditioner, we're here to help.
Our Promise
We promise to always put our customers first. We'll scramble help on the way to you in under 30 minutes because we know that waiting for hours or even days for a technician to arrive can be frustrating and costly. We're committed to providing fast, professional, and reliable service to our customers. We're dedicated to treating our employees with respect and fairness, and we believe that by doing so, we can build a better business.
Why Choose Mister Greenway?
So, why choose Mister Greenway? For starters, we're committed to providing fast and reliable service. We'll scramble help on the way to you in under 30 minutes because we know that waiting for hours or even days for a technician to arrive can be frustrating and costly. We're also dedicated to providing exceptional customer service. We believe that by taking care of our customers, we can build a business that will stand the test of time.
Our Community
At Mister Greenway, we believe that our community is at the heart of our business. We're committed to giving back to the communities we serve. Whether it's providing free service to those in need or sponsoring local events, we're dedicated to making a positive impact on the world around us.
Positive and Negative Reviews of Greenway Home Services
Greenway Home Services has received a mixed bag of reviews from customers, with some expressing satisfaction and others feeling ripped off. Technical Issues and Misleading Sales seem to be a common theme in many of the reviews.
Service Quality Issues
Some customers have reported receiving excellent service from specific technicians, such as Ranel, Andy, Deandre, and Erica, who were professional, punctual, and did a thorough job. However, others have experienced issues with technicians who were less than professional, and their work was not up to par. Some customers have also reported being sold unnecessary or overpriced parts or services.
Price Gouging and High Charges
Several customers have complained about being charged exorbitant prices for services, including high charges for parts and labor. Some have reported being charged hundreds or even thousands of dollars more than they expected. In one case, a customer was charged $1085 for parts that other stores offered for $30.
Disappointment and Frustration
Some customers have expressed disappointment and frustration with the company's sales practices and technical issues. One customer reported buying a new furnace that was too small for their square footage, and another reported being sold a $12,000 unit when a $75 repair would have sufficed.
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