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Your comfort is our priority

Pacific Heat and Air is a trusted name in heating, ventilation, and air conditioning (HVAC) services throughout the Sacramento area. We proudly serve residential and commercial customers, keeping homes and offices comfortable all year round.

Our Mission

Our mission is simple: to provide our customers with reliable, efficient, and personalized HVAC solutions. We prioritize excellent customer service, offering prompt response times, upfront pricing, and trustworthy repairs.

Services Offered

We offer a comprehensive range of services, including:

Emergency Repair & Maintenance

  • Responding to all types of HVAC emergencies, 24/7
  • Comprehensive tune-ups and inspections for existing systems
  • Diagnostic and repair of all major HVAC components
  • Preventative maintenance plans to minimize future breakdowns

New Installations & Replacements

  • Consultation with our experts to choose the perfect HVAC system for your needs
  • Professional installation and removal of old systems
  • Financing and rebate options available

Additional Services

  • Duct cleaning and repair
  • Thermostat and sensor installation
  • Specialized services for geothermal and tankless water heaters

Why Choose Pacific Heat and Air?

  • Experienced and certified technicians: Our team comprises highly skilled and experienced technicians who are certified to handle all your HVAC needs.
  • Unwavering customer service: We value your time and respond promptly to all inquiries.
  • Transparency and honesty: We provide upfront pricing with no hidden fees and clearly explain all options before proceeding.
  • Guaranteed results: We stand by our work and offer industry-leading warranties on all repairs and installations.

Areas Served

Pacific Heat and Air proudly serves the greater Sacramento area, including:

  • Downtown Sacramento
  • Midtown
  • East Sacramento
  • Natomas
  • West Sacramento
  • Arden-Arcade
  • And beyond!

Contact us today for all your HVAC needs and experience the difference a trusted and experienced team can make!

Reviews (56)
Write a Review
Positive: Exceptional customer service, prompt response, professional technicians, and competitive pricing
Negative: Poor communication, late arrivals, and lack of attention to detail

Overall Experience with Pacific Heat & Air

The majority of customers have had an excellent experience with Pacific Heat & Air, with many reviewers praising the company's prompt service, professionalism, and competitive pricing. However, a few customers have reported negative experiences, including late arrivals and poor communication.

Prompt and Professional Service

Many customers have praised the company's prompt service, with some reviewers noting that they arrived within an hour of calling, while others appreciated the prompt responses to their inquiries. The company's technicians have also been praised for their professionalism and knowledge, with one reviewer noting that the technician was "kind and helpful."

Competitive Pricing

Several customers have appreciated the company's competitive pricing, with one reviewer noting that the price was "very reasonable" and that the company was willing to negotiate. Others have praised the company's financing options, with one reviewer stating that the company offered "fantastic top-of-the-line equipment" at a reasonable price.

Concerns and Issues

A few customers have reported issues with the company, including late arrivals, poor communication, and a lack of attention to detail. One reviewer noted that the technician refused to show up on time, while another reported that the company failed to clean the coils on an HVAC unit, resulting in ice buildup.

Conclusion

Overall, Pacific Heat & Air appears to be a reputable company with many satisfied customers. While a few customers have reported issues, the majority of reviewers have praised the company's prompt service, professionalism, and competitive pricing.