Your comfort is our top priority
Founded on over four decades of experience, NS Heating & Cooling is a certified, insured, licensed, and bonded service provider specializing in:
- Heating: Installation, repair, replacement, and maintenance of furnaces, heat pumps, and dual fuel systems.
- Cooling: Installation, repair, replacement, and maintenance of window air conditioners, split systems, heat pumps, packaged central air conditioners, and ductless mini-split systems.
- Indoor Air Quality: Identification and solution of harmful airborne pollutants like dust, viruses, mold, and allergens.
Our mission is to
- Provide comprehensive and efficient solutions to meet your unique heating and cooling needs.
- Create comfortable and energy-efficient environments.
- Protect against premature malfunction and downtime of your equipment.
- Offer exceptional customer service with highly trained and friendly technicians.
What sets us apart?
- Experience: Decades of expertise in the heating, cooling, and indoor air quality industries.
- Customer-focused approach: We prioritize your satisfaction and provide personalized solutions.
- Transparency: Clear communication and upfront pricing.
- Quality workmanship: Guaranteed results and meticulous attention to detail.
We are committed to making a difference in the lives of our customers by
- Ensuring comfortable temperatures in your home all year round.
- Improving the air quality you breathe.
- Providing efficient and reliable solutions to minimize your energy costs.
- Delivering exceptional customer service with every interaction.
Installation and Quality of Work
The reviews highlight the quality of work and installation services provided by NS HVAC Services. Satyendra Netala and Vanajakshi Pandeti praised the company's professionalism, expertise, and attention to detail during the installation process. T. Ash appreciated the prompt and respectful service provided by the technicians.
Customer Service and Communication
Tatyana Pozharskaya initially experienced poor customer service, with her case falling through the cracks. However, the company apologized and made efforts to resolve the issue. Lauren Golding had a negative experience with the company's response to her issues, feeling gaslighted and disappointed.
Technical Issues and Resolution
Lauren Golding's HVAC unit shut off due to a blockage in the drain line, which the company stated was not their responsibility. Tatyana Pozharskaya experienced periodic shut-offs of the outside fan and system not cooling the house, with the company initially unresponsive to her concerns.
Overall Experience and Recommendation
Satyendra Netala, Vanajakshi Pandeti, and T. Ash highly recommend NS HVAC Services, praising their professionalism, expertise, and quality of work. Tatyana Pozharskaya initially did not recommend the company but has since updated her review to 3 stars, awaiting resolution of her issue. Lauren Golding thoroughly disappointed with the company's service and would not recommend them.
