Keeping you comfortable all year round
A Trusted Local Service for Heating, Air Conditioning, and Refrigeration
Founded in 2000, Phoenix Heating and Air Conditioning Inc. has become a leading provider of reliable heating, air conditioning, and refrigeration services in Lexington, Kentucky. We're a family-owned and operated business with a team of experienced professionals dedicated to keeping your home or business comfortable all year round.
Our Expertise
We offer a comprehensive range of services to meet all your comfort needs, including:
Heating Services
- Furnace service and repair
- Heat pump service and repair
- Geothermal system service and repair
- Maintenance, repair, installation & replacement for all major brands
Air Conditioning Services
- Air conditioner service and repair
- Heat pump service and repair
- Ductless system service and repair
- Maintenance, repair, installation & replacement for all major brands
Commercial HVAC Services
- Rooftop heating and cooling service
- Comprehensive building automation and control solutions
- Preventative maintenance plans tailored to your business needs
Our Values
At Phoenix Heating and Air Conditioning Inc., we believe in:
- Integrity: We provide honest and upfront information about your system's condition and recommend only the services you need.
- Quality: We use only the highest quality parts and equipment to ensure your comfort and peace of mind.
- Customer Care: We treat every customer with respect and provide personalized attention and service.
Experience the Phoenix Difference
What sets us apart:
- Experienced Technicians: Our technicians have an average of 7 years of experience and are certified by the industry's leading organizations.
- Family-Owned and Operated: We take pride in being a local business that is actively involved in the Lexington community.
- Competitive Pricing: We offer fair and competitive rates, always providing upfront estimates with no hidden fees.
- Exceptional Customer Service: Our knowledgeable staff is dedicated to providing friendly and personalized service every time.
Contact us today and experience the exceptional service and expertise of Phoenix Heating and Air Conditioning Inc.!
Professionalism and Quality of Work
The majority of the reviews highlight the professionalism and quality of work provided by Phoenix Heating and Cooling. Reviewers praise the company for its prompt and efficient service, with many mentioning that technicians arrived on time and completed jobs quickly. David, a technician at the company, is specifically mentioned for his professionalism, friendliness, and expertise.
Customer Service
Customers appreciate the responsive service provided by Phoenix Heating and Cooling. Several reviewers note that the company is easy to contact and communicate with, with one reviewer even stating that a technician was able to diagnose and fix a problem via phone call. The company's willingness to provide clear explanations and recommendations is also mentioned as a positive trait.
Negative Experience
Unfortunately, one review highlights a negative experience with the company. The reviewer mentions that a technician diagnosed a problem with their AC system and recommended replacing a capacitor and switch plug. However, the problem persisted after the repair, and the technician stopped responding to calls and messages.
Conclusion
Phoenix Heating and Cooling has built a reputation for providing excellent service, quality work, and customer responsiveness. While there was one negative experience, the majority of reviews highlight the company's professionalism, efficiency, and commitment to customer satisfaction.
