Your Go-To Heating and Cooling Experts
Driven by a commitment to customer satisfaction and meticulous professionalism, Midpoint Cooling & Heating has served the Fort Myers community since 1999. As a family-owned business, we pride ourselves on providing reliable and trustworthy HVAC services across Lee, Collier, Hendry, and Charlotte counties.
Precision and Expertise
Our team of certified technicians boasts over 30 years of combined experience in all aspects of heating, ventilation, and air conditioning. We are dedicated to offering:
- Prompt and professional service: We understand the importance of a comfortable home, so we respond promptly to your needs.
- Accurate diagnoses: Our technicians are skilled in identifying and resolving HVAC issues efficiently.
- Honest communication: We provide clear and concise explanations of our findings and recommendations.
- Cost-effective solutions: We offer competitive rates and honest pricing, always prioritizing value for our customers.
Comprehensive Services
We offer a comprehensive range of services, encompassing:
**AC Installation
- Precise assessment of your home's needs to determine the optimal cooling solution.
- Installation of high-quality, energy-efficient systems.
- Personalized guidance on choosing the right equipment for your home.
AC Repair & Remodels
- Expert repair of all major brands and models.
- Comprehensive tune-ups and preventative maintenance plans.
- Honest advice on system upgrades and replacements.
Air Quality & Maintenance
- Comprehensive diagnostics and troubleshooting of air quality concerns.
- Installation and repair of air cleaners, humidifiers, and other IAQ solutions.
- Regular maintenance plans to optimize efficiency and extend the lifespan of your system.
Beyond these core services, we also provide
- Emergency repairs 24/7
- Financing options for new installations and replacements
- Comprehensive inspections for new construction and renovations
- Customized solutions for commercial properties
Our goal is to become your trusted partner in home comfort. We are committed to delivering exceptional customer service, reliable solutions, and lasting value to our clients.
Overall Experience
The reviews of Midpoint Cooling & Heating are mixed, with some customers having excellent experiences and others having poor experiences.
Positive Experiences
Many customers have praised the company for their excellent service, professionalism, and reliability. Technicians such as Jose and Tony have been mentioned as being polite, knowledgeable, and professional. Customers have appreciated the company's responsiveness, fair pricing, and willingness to work with them to find solutions to their HVAC needs.
Negative Experiences
On the other hand, some customers have had negative experiences with the company, citing issues with billing, poor customer service, and unprofessional behavior from staff members such as Tony, who was accused of being rude and unhelpful. Some customers felt that the company was not willing to take responsibility for mistakes and were more interested in making a sale than in providing good customer service.
Warranty Issues
One customer had a issue with the warranty, feeling that it was "pretty much meaningless and useless" and that the company was not willing to work with them to resolve the issue.
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