Where Professionalism & Integrity Still Exist
At Star Air Conditioning & Heating, we understand the importance of indoor comfort and the impact that it can have on our daily lives. As a family-owned and veteran-operated company, we take pride in delivering the best indoor comfort solutions for our customers throughout Orlando and Central Florida. Our promise is to provide fast, professional, and affordable service, while ensuring that our customers receive the highest level of quality and integrity.
Our Services
We offer a wide range of services to cater to your indoor comfort needs, including:
- Air Conditioning Repair: Our licensed technicians are trained to diagnose and repair any air conditioning issues, ensuring that your home remains cool and comfortable.
- Air Conditioning Installation: We install new air conditioning systems that meet your specific needs and budget.
- Heating Repair: Our experts can fix any heating issues, ensuring that your home remains warm and cozy during the chilly months.
- Heating Installation: We install new heating systems that meet your specific needs and budget.
- Air Quality Solutions: We offer a range of air quality solutions, including air duct cleaning, air filtration, and dehumidification.
- Commercial HVAC: We provide commercial HVAC services, including property management, to ensure that your commercial space remains comfortable and efficient.
Our Certifications and Credentials
We are proud to be a 100% satisfaction guaranteed company, with licensed and background-checked technicians. We are also members of various industry associations and follow the highest standards of professionalism and integrity.
Our Commitment
At Star Air Conditioning & Heating, we are committed to providing exceptional service, honesty, and fair pricing. We understand that our customers are our top priority, and we strive to build long-term relationships with our clients. We are dedicated to helping our customers achieve their indoor comfort goals while providing 24/7 emergency response and flexible financing options.
Financing Options
We offer flexible financing options to make our services more accessible to our customers. Whether you need emergency repairs or a new system installation, we have financing options to fit your budget.
Reviews
Our customers say it best! Here's what some of our satisfied customers have to say:
"Linda G." - Professional, punctual, and quality service! I would highly recommend this company to anyone.
"Terrie W." - JR helped me so much. I am new to managing the household, and I was so lucky to find such a wonderful company to work with. I am so grateful to have found a family-owned business, who actually cares about its customers.
Contact Us
At Star Air Conditioning & Heating, we are dedicated to providing exceptional service, honesty, and fair pricing. Whether you need emergency repairs or a new system installation, we are here to help. Contact us today to schedule your appointment!
Summary of Reviews
Positive Reviews
The company, Star Air Conditioning & Heating, received numerous positive reviews from satisfied customers. Many reviewers praised the company's professionalism, efficiency, and commitment to customer satisfaction. Some reviewers highlighted the excellent service provided by specific technicians, such as Luke, Michael, and JR, who were knowledgeable, courteous, and efficient in their work. Other reviewers commended the company's quick response times, competitive pricing, and willingness to go the extra mile to resolve issues. Several reviewers mentioned the company's veteran-owned status and the owner's involvement in the business as a positive factor.
Negative Reviews
However, not all reviews were positive. A few reviewers expressed disappointment and frustration with the company's service. One reviewer, Gerri Liz Harvey, reported a negative experience with the company, citing rudeness from the secretary, inefficient maintenance, and overpricing. Another reviewer, L. Brennan, mentioned a poor experience with the company's Gold plan, including late arrivals, incomplete services, and unprofessional behavior from technicians. Michael Perzow's review was particularly scathing, accusing the company of installing substandard equipment, refusing to fix it, and engaging in dishonest business practices.
Common Themes
Several common themes emerged from the reviews. Many reviewers appreciated the company's commitment to customer satisfaction, professionalism, and efficiency. Some reviewers highlighted the importance of the company's 24/7 service and willingness to respond quickly to emergencies. However, a few reviewers expressed frustration with the company's customer service, particularly with the secretary, and some reported negative experiences with the company's maintenance and repair services.
