Exceptional Service is Our Promise.
Established in 1971, Academy Plumbing has been a cornerstone of Albuquerque's residential and commercial plumbing, heating, cooling, and electrical needs. Family-owned and employee-operated, we prioritize exceptional service, honesty, and integrity in every project.
Our Expertise
Our highly skilled team offers a comprehensive range of services to keep your home running smoothly year-round:
Plumbing
- Routine maintenance and repairs
- Leak detection and repair
- Water heater installation and repair
- Drain cleaning and unclogging
- Frozen pipe repair
- Emergency plumbing services
Heating & Cooling
- System installation and repair
- Duct cleaning and repair
- Indoor air quality inspections and improvement
- Seasonal maintenance and tune-ups
Electrical
- Lighting and fixture installations
- Electrical panel repair and upgrade
- Wiring repairs and troubleshooting
- Surge protection installation
- Emergency repairs
Our Guarantee
At Academy Plumbing, we stand behind our work with a 100% satisfaction guarantee. Our skilled technicians will provide upfront estimates and communicate clearly throughout the process, ensuring transparency and peace of mind.
Our Values
- Customer-focused: We treat every customer with respect and understanding, prioritizing their needs and concerns.
- Integrity: We are honest in all our dealings, offering fair prices and transparent billing.
- Expertise: Our team is highly skilled and certified in their respective fields, ensuring the highest quality services.
- Commitment: We are dedicated to building lasting relationships with our customers, providing exceptional service for generations to come.
Contact Us
For trusted and reliable plumbing, heating, cooling, and electrical services in Albuquerque, look no further than Academy Plumbing. Contact us today to schedule a free estimate or learn more about how we can help you maintain a comfortable and efficient home.
Overall Experience
The majority of customers have had a positive experience with Academy, praising their professional and courteous staff, quality workmanship, and reasonable pricing.
Employees and Work Quality
Many reviewers praised the exceptional service provided by specific employees, including Shelly, Derick, Bill, and Phillip, among others. They were commended for their knowledge, professionalism, and politeness. The quality of work was also highlighted, with customers appreciating the attention to detail and the ability to troubleshoot and fix issues efficiently.
Customer Service
Academy's customer service was repeatedly praised for being responsive, helpful, and courteous. Customers appreciated the willingness of staff to provide tips and suggestions, troubleshoot issues over the phone, and follow up to ensure customer satisfaction.
Negative Experiences
A few customers had negative experiences, citing issues with rudeness, poor communication, and a lack of follow-through on estimates. In one case, a customer felt that an employee was judgmental and unprofessional.
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