Your Comfort is Our Priority
Our Mission
At JC&E LLC, we're dedicated to providing reliable, efficient, and personalized HVAC services to homeowners in the Greater Albuquerque, New Mexico area. We understand the importance of a comfortable and healthy indoor environment, and we're committed to ensuring your complete satisfaction.
Who We Are
Founded by experienced professionals with a passion for delivering exceptional customer service, JC&E LLC is a family-owned and operated business with a team of skilled technicians who are certified in all major HVAC systems. We are committed to:
- Providing honest and upfront pricing
- Offering comprehensive solutions tailored to your unique needs
- Completing repairs and installations efficiently and professionally
- Delivering exceptional customer service every time
Installation
- New air conditioning units
- Water heaters
- Furnaces
- Heat pumps
- Ductwork
Maintenance
- Annual tune-ups and inspections
- Repair of all major HVAC components
- Troubleshooting and diagnostics
- Preventative maintenance plans
Our Expertise
Our technicians are certified and experienced in:
- HVAC Installation: Ensuring the correct sizing and installation of your new system for optimal efficiency and performance.
- HVAC Repair: Diagnosing and fixing all types of HVAC issues, from simple thermostat problems to complex control board failures.
- Air Conditioning Repair: Get your cooling system back up and running quickly and efficiently.
- Plumbing: Addressing all your plumbing needs, from leaky faucets to complete bathroom renovations.
Choosing JC&E LLC
When you choose JC&E LLC, you can expect:
- Quality Work: We use only the highest quality materials and equipment, ensuring your complete peace of mind.
- Punctuality: Our technicians will arrive on time and complete the job efficiently.
- Communication: We'll keep you updated on the progress of your project and answer any questions you have.
- Customer Satisfaction: Your satisfaction is our top priority and we'll go above and beyond to ensure you're happy with our services.
Professionalism and Customer Service
The reviews highlight the importance of professionalism and customer service in the HVAC industry. Some reviewers praised the company's prompt response, cleanliness, and professionalism, while others experienced poor communication, rude behavior, and unkept promises.
Technical Issues and Workmanship
Several reviewers experienced technical issues with their HVAC systems, including faulty installations, leaky systems, and poor workmanship. Some reviewers reported that the company was unresponsive or unhelpful in resolving these issues, leading to additional costs and frustration.
Trust and Reliability
The reviews raise concerns about the company's trustworthiness and reliability. Some reviewers felt misled about warranty information, while others experienced broken promises and unfulfilled commitments.
Positive Experiences
Despite the negative experiences, some reviewers reported positive experiences with the company, praising their professionalism, prompt response, and quality work.
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