Who we are
AirLoop stands as a distinguished entity in the Pacific Northwest, exceeding the expectations of clients with our unparalleled expertise in heating, cooling, and indoor air quality solutions. We are a team of dedicated professionals fueled by an unwavering passion for excellence and an unwavering commitment to precision. Our reputation, built on the trust of over $500 million worth of properties, is a testament to our meticulous handling of projects of all scales.
What we do
AirLoop tackles every project with meticulous attention, leveraging our decades of experience to ensure the seamless operation of residential and commercial buildings. We offer a comprehensive range of services, including:
- Heating services: Repairs, installations, and maintenance for all types of heating systems.
- Cooling services: Efficient cooling system installations, repairs, and maintenance.
- Indoor air quality solutions: Air purification, filtration, and humidity control.
- Comprehensive inspections: Comprehensive assessments of your entire HVAC system to identify potential issues and ensure optimal performance.
What sets us apart
Our unwavering commitment to customer satisfaction sets us apart.
- Straightforward Pricing: We provide clear and transparent pricing before any work begins, with no unexpected costs or hidden fees.
- Exceptional Customer Service: Our friendly experts arrive on time, listen to your needs, and address all your questions with respect and patience.
- Family Owned & Operated: We treat every client like family, offering personalized solutions tailored to their unique needs and budgets.
- Highly Skilled Technicians: Our certified technicians are licensed, insured, and continuously trained to deliver the highest quality workmanship.
Our values
AirLoop operates under core values that guide our interactions with clients and the community:
- Customer-centered focus: unwavering commitment to client satisfaction
- Transparency and integrity: open communication and fair pricing
- Passion and innovation: continuous pursuit of technological advancements
- Community involvement: dedication to environmental responsibility
Quality of Service
AirLoop has received numerous reviews commenting on their high-quality service. Many customers have praised their professionalism, transparency, and efficiency in resolving HVAC-related issues. Their technicians have been described as knowledgeable and courteous, providing clear explanations of the problems and solutions. AirLoop's commitment to customer satisfaction is evident in their 5-star reviews, with many customers vouching for their top-notch service.
Communication Issues
However, several customers have expressed frustration with AirLoop's communication. Some have reported delays in responding to inquiries or in completion of work, which led to poor experiences. One reviewer even mentioned that the company was never licensed to work in Seattle. These communication breakdowns have resulted in 3-star and 1-star reviews.
Customer Service
AirLoop's customer service has been praised by many customers, with some mentioning that their representatives are friendly and accommodating when scheduling appointments. Other reviewers have commended the company's willingness to provide quotes, assess issues, and explain solutions in simple terms.
Communication Breakdowns
Some reviews have highlighted communication issues, including delayed responses, no-shows, and failed promises. One reviewer even mentioned that AirLoop failed to follow through on their commitments, leading to frustration and disappointment.
Be the first to review Airloop Heating & Cooling.
Write a Review
