At Service Plumbing and Heating, we pride ourselves on providing top-notch plumbing and heating services to our clients throughout the Seattle area. With over 35 years of combined experience in both residential and commercial heating, including hot water and steam heating systems, we have earned a reputation as a trusted and reliable partner in the industry.
Our Mission
At Service Plumbing and Heating, our mission is simple: to provide exceptional plumbing and heating services that consistently exceed our clients' expectations. We strive to deliver top-caliber work, outstanding service, and innovative plumbing solutions that meet the unique needs of each client. Our goal is to build long-term relationships with our clients, based on trust, transparency, and a commitment to excellence.
Our Services
Our comprehensive range of services includes:
Plumbing Services
- Commercial plumbing: We provide expert plumbing solutions for commercial clients, ensuring that their facilities are maintained and repaired efficiently and effectively.
- Residential plumbing: From leaky faucets to new installations, we provide reliable and prompt residential plumbing services to keep your home running smoothly.
- Repiping: We specialize in repiping services for both commercial and residential clients, ensuring that your plumbing system is up to code and operating efficiently.
- Sewers and drains: Our expert technicians can diagnose and resolve sewer and drain issues quickly and efficiently.
- Water heaters: We install, repair, and maintain all types of water heaters, from conventional tank-type systems to tankless systems.
Heating Services
- Residential heating: We provide expert heating services for residential clients, including repairs, maintenance, and new installations.
- Commercial heating: Our experienced technicians can diagnose and repair commercial heating systems, ensuring that your business is warm and comfortable year-round.
- Heating maintenance programs: Our comprehensive maintenance programs help prevent costly repairs and ensure your heating system runs efficiently and effectively.
Our Commitment to Excellence
At Service Plumbing and Heating, we are committed to providing a level of service that surpasses our clients' expectations. We believe that attention to detail, prompt communication, and a commitment to quality are essential in delivering exceptional results. Our team of highly trained and experienced technicians is dedicated to providing the highest level of service and ensuring that our clients are completely satisfied with our work.
Consistency and Performance
The reviews show varying levels of satisfaction with the company. Mark Hughes has been working with the company for 21 years, praising them as a "really great team" with consistently high-quality work. Paskalitsa Jackson also shares a positive experience, mentioning "fantastic" work and a busy schedule that suggests high demand.
Safety Concerns
However, there are serious concerns about the company's safety record. Laureen Fagerland and Josh Rohr both report troubling incidents involving reckless driving. Laureen describes a driver eating and looking down while driving, changing lanes without signaling, and almost hitting her. Josh recounts an incident of aggressive tailgating towards a cyclist.
Customer Service
Unfortunately, the company's customer service has also been criticized. Paul Lee reports being ignored despite multiple calls and follow-ups, ultimately losing business to a competitor due to the company's failure to return calls.
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