One Call Does It All - Your Trusted Partner for Home Comfort
At K&S Heating, Air Conditioning, Plumbing & Electrical, we have been proudly serving the Greater Rochester Area and the Twin Cities since 1988. Our commitment to providing unparalleled convenience to homeowners has been the driving force behind our success. We are dedicated to being a one-stop-shop for all your home comfort needs, offering a comprehensive range of services, including heating, cooling, indoor air quality, plumbing, and electrical.
Our Story
Our journey began with a simple yet ambitious goal: to provide homeowners with a single point of contact for all their home comfort needs. We wanted to revolutionize the industry by offering a "One Call Does It All" approach, eliminating the need for multiple contractors and subcontractors. Today, we are proud to be the leading provider of home comfort services in the region, with a team of expert technicians and a wide range of products from top manufacturers.
Our Services
We understand that every home is unique, and every homeowner has their own set of needs and preferences. That's why we offer a comprehensive range of services, designed to cater to your specific requirements. From furnace repair and replacement to air conditioning installation and maintenance, we have got you covered. Our plumbing services include sewer repair, water heater installation, and faucet repair, among others. We also offer electrical services, including lighting automation and service change-outs. Additionally, we provide indoor air quality solutions, duct cleaning, and water conditioning installations.
Our Promise
At K&S Heating, Air Conditioning, Plumbing & Electrical, we are committed to delivering exceptional service and unparalleled convenience to our customers. We promise to provide you with expert technicians, top-quality products, and a hassle-free experience. Our "One Call Does It All" approach ensures that you don't have to deal with multiple contractors or subcontractors. We are dedicated to being your trusted partner for all your home comfort needs.
Our Values
We believe in building long-term relationships with our customers, based on trust, transparency, and exceptional service. We are committed to providing our customers with the best possible solutions, tailored to their unique needs and preferences. Our team of expert technicians is dedicated to delivering high-quality workmanship, and we stand behind our work with a 100% satisfaction guarantee.
Issues with Pricing and Customer Service
Reviews highlight concerns with K&S's pricing and customer service. Some customers have reported being overcharged for parts and labor, while others had to deal with unresponsive and unhelpful customer service representatives. In some cases, technicians were accused of being rude and unprofessional.
Poor Quality of Work
Several customers have reported issues with the quality of work performed by K&S. Some reported that the company's technicians did not properly diagnose and repair issues, leading to additional problems and costs. Others reported that the company did not secure equipment properly, leading to safety concerns.
Lack of Transparency and Communication
Some customers have reported that K&S did not communicate effectively about the scope of work, pricing, and timelines. Others reported that the company did not follow through on promises, leading to delays and frustration.
Positive Experiences
On the other hand, some customers have reported positive experiences with K&S, citing friendly and knowledgeable technicians, competitive pricing, and efficient service. Some have praised the company's honesty and professionalism.
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