At D.F. Richard Energy, we pride ourselves on being a family-owned business with a rich history dating back to 1932. Our company was founded by Daniel F. Richard, who recognized the importance of providing exceptional customer service and quality products, even during the challenging times of the Great Depression. Over the years, we have grown and evolved to meet the changing needs of our customers, always staying true to our core values of integrity, reliability, and dedication.
Our Services
We offer a wide range of services to cater to all your home and business energy needs. Our team of expert technicians is dedicated to providing top-notch service, from delivering the highest-quality propane gas, Bioheat oil, and kerosene to installing and servicing the latest brand-name, energy-efficient heating and cooling systems. Our service areas span across New Hampshire and Maine, covering various towns, cities, and villages.
Propane Gas
We deliver propane gas with reliable automatic delivery and smart pricing options. Our annual gas checks ensure your appliances are functioning efficiently and safely. Additionally, our smartpay programs and service protection plans provide peace of mind, ensuring you're covered in case of unexpected repairs.
Heating Oil and Kerosene
As a trusted name in the energy industry, we cater to your heating oil and kerosene needs with reliable delivery and will-call options. Our annual tune-ups ensure your appliances function efficiently, and our smartpay programs and service protection plans provide the additional security you need.
Furnace & AC
At D.F. Richard Energy, we understand the importance of maintaining a comfortable and energy-efficient home or business. Our technicians install and service the latest brand-name air conditioning and heating systems, ensuring your indoor climate is always comfortable. We carry a range of air conditioning and air purification products to suit your specific needs.
History and Mission
As a family-owned business, we pride ourselves on our history and commitment to our customers. Our mission is to provide exceptional customer service, guaranteeing a seamless experience with our products and services. Throughout the years, we've established a reputation for integrity, reliability, and dedication, which has remained unchanged since our inception in 1932.
Community Involvement
At D.F. Richard Energy, we believe in giving back to the communities that have supported us over the years. We participate in local charity events and initiatives, as well as offering special promotions and discounts to our customers who require financial assistance for their energy needs.
Service Areas
Our service areas cover various towns, cities, and villages across New Hampshire and Maine. Please visit our website to check your service area and learn more about our services.
Overall Review Summary
The reviews for D.F. Richard Energy Co. are mixed, with some customers expressing positive experiences with the company's services, while others have had negative encounters.
Positive Experiences
Several customers have praised the company's prompt and friendly service, with some noting that the staff is courteous and professional. A few reviewers have also appreciated the company's integrity and fair pricing.
Negative Experiences
On the other hand, some customers have had poor experiences with the company, citing issues with customer service, technical support, and pricing. Some have reported being spoken to in a condescending manner, while others have experienced issues with the company's response to service requests.
Common Themes
One common theme among the negative reviews is the perception that the company's customer service can be unhelpful and dismissive. Some customers have also reported being overcharged or experiencing problems with the company's billing process.
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