Exceeding Expectations, Ensuring Excellence
Dedicated to Delivering Comfort and Efficiency
S & C Mechanical Contractors LLC is a reliable HVAC contractor serving the Maryland, Washington, D.C., Northern Virginia, and Baltimore areas. We specialize in providing comprehensive installations, maintenance, and repair services for residential and light commercial properties. With years of experience and a team of certified technicians, we're committed to keeping your home or business comfortable and efficient.
Our Vision
Our vision is to be the trusted partner for all your HVAC needs. We strive to provide exceptional customer service, quality workmanship, and competitive pricing. Our goal is to make the process of maintaining your climate control systems as seamless and stress-free as possible.
Our Services
We offer a wide range of services to meet your diverse needs, including:
**Heating
- Annual tune-ups and maintenance
- Repairing and replacing boilers
- Installation and repair of heating systems
- Duct cleaning and troubleshooting
Cooling
- Installation and repair of air conditioners
- Troubleshooting refrigerant leaks
- Repairing and replacing thermostats and controls
- Evaluating and improving air flow
Plumbing
- Repairing leaky faucets and fixtures
- Detecting and fixing water leaks
- Installing and repairing water heaters
- Performing drain cleaning and repairs
Electrical
- Installing and repairing lighting fixtures
- Troubleshooting electrical issues
- Repairing and replacing access controls
- Providing ground fault circuit interrupter (GFCI) protection
Our Commitment
At S & C Mechanical Contractors LLC, we are dedicated to:
- Providing personalized and responsive service: We understand the importance of clear communication and individualized attention to your needs.
- Offering upfront pricing: We provide transparent cost estimates before we begin any work.
- Using high-quality materials: We only use trusted and durable parts and materials to ensure long-lasting results.
- Working efficiently and respectfully: Our technicians are courteous and respectful of your home and property.
Contact us today to schedule an appointment and experience the S & C Mechanical Contractors LLC difference!
Business Reputation
The overall reputation of this business is mixed, with both positive and negative reviews. While some customers have had excellent experiences with the company, others have reported poor service and unprofessional behavior from staff.
Technical Issues
Some customers have experienced technical issues with the company's services, including delayed responses and unmet expectations. For example, one customer reported that a technician failed to show up for an appointed time and did not respond to calls and texts.
Communication Breakdowns
Poor communication appears to be a recurring issue, with some customers feeling ignored or dismissed. One customer reported being told to "find another contractor" after expressing frustration with the service.
Customer Service
However, many customers have praised the company's friendly and knowledgeable staff. Some have reported excellent service and reasonable prices.
Conclusion
The mixed reviews suggest that the company may need to improve its communication and customer service skills. While some customers have been highly satisfied, others have had poor experiences. To improve, the company should focus on providing consistent, professional service and addressing customer concerns in a timely and respectful manner.
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