Trust Us to Keep You Cool and Comfortable!
At Southeastern Refrigeration & Air Conditioning, Inc, we take pride in our commitment to customer satisfaction and quality service. With over 25 years of experience in the industry, we have been providing heating and air conditioning services to local businesses and residents of Ocala, Florida. Our dedication to excellence and loyalty to our clients has earned us a reputation as one of the most trusted HVAC contractors in Central Florida.
Our Mission
Our team of licensed and insured technicians is dedicated to providing prompt, accurate, and reasonably priced service to our customers. We specialize in commercial refrigeration, air conditioning, and ice machines, and we offer changeout and repair services on all makes and models of commercial and residential air conditioners, walk-in coolers, and walk-in freezers. Our goal is to provide exceptional HVAC services that exceed our clients' expectations and ensure their complete satisfaction.
Our Services
We offer a wide range of services to meet the unique needs of our commercial and residential clients. Our services include:
- Air conditioning and heating installation, repair, and maintenance
- Commercial refrigeration and ice machine sales and service
- Maintenance programs for residential and commercial HVAC systems
- Clean air UV lights and bacteria-killing UV systems
- 24/7 emergency service for HVAC emergencies
Our technicians are always on call and ready to respond to your HVAC needs. We pride ourselves on our ability to provide prompt, accurate, and reasonably priced service that meets the highest standards of quality.
Our Commitment to Excellence
At Southeastern Refrigeration & Air Conditioning, Inc, we are dedicated to providing exceptional HVAC services that exceed our clients' expectations. We are committed to excellence in every aspect of our business, from the quality of our work to the level of customer service we provide. We take pride in our work and strive to build long-term relationships with our clients.
Poor Customer Service
The review from Chris Pickering highlights a disappointing experience with the company's customer service. The author states that they did not receive warranty work, despite multiple attempts to contact the company to resolve the issue. It is mentioned that the customer service is "terrible", indicating a lack of responsiveness and inefficiency in addressing customer concerns.
Warranty Issues
The author expresses frustration with the company's warranty process, stating that it does not effectively guarantee the quality of the product. The lack of warranty work and poor communication from the company have resulted in a negative experience for the customer.
Summary
The overall sentiment is that the company's customer service is inadequate, leading to a poor experience for the customer.
Be the first to review Southeastern Refrigeration.
Write a Review
