Expert HVAC Services for Your Home or Business
Sun-Aire Comfort Systems, LLC is a family-owned and operated heating and air conditioning company proudly serving the Springfield, Missouri area. Founded on the principles of integrity, exceptional customer service, and quality workmanship, we are dedicated to keeping your home comfortable all year round.
Our Expertise
We offer a comprehensive range of services designed to meet all your heating and cooling needs, including:
- Heating: Installation, repair, and maintenance of furnaces, heat pumps, boilers, and radiant heat systems.
- Air Conditioning: Installation, repair, and maintenance of air conditioners, mini-splits, and heat pumps.
- Maintenance & Repair: Emergency services available for all makes and models.
- Installation: New system installations for residential and commercial properties.
What sets us apart
- Experienced technicians: Our team of experts has over 50 years of combined experience in the HVAC industry, ensuring you get the most reliable and efficient solutions.
- Affordable rates: We believe comfort shouldn't be expensive, so we offer competitive pricing and financing options to fit your budget.
- Customer-focused approach: We prioritize transparency and open communication, and are committed to exceeding your expectations.
- Family values: As a local business, we understand the importance of community and are committed to serving your needs.
More than just repairs
We go beyond simply fixing your HVAC problem. We offer comprehensive solutions that improve your home's overall comfort and efficiency. We also provide:
- Detailed inspections: To identify potential issues and make recommendations for improvement.
- Energy efficiency evaluations: To help you reduce your energy bills and consume less.
- Custom-designed solutions: To meet your unique needs and budget.
Join our growing list of satisfied clients
"Sun-Aire Comfort Systems went above and beyond to ensure our complete satisfaction. Their expertise, professionalism, and competitive pricing are truly exceptional!" - Rachel Potter
"Fast, friendly, and affordable - I highly recommend their services!" - Marie Myers
"Exceptional customer service, quality workmanship, and excellent warranties - an outstanding experience!" - Cindy G.
Poor Customer Service Experiences
The majority of these reviews revolve around the subpar customer service provided by Sun Aire. The company's representatives, particularly Mike, have been accused of being unprofessional, arrogant, and lacking a sense of urgency.
Unacceptable Behavior
One reviewer witnessed a driver for Sun Aire yelling at an elderly lady, which is completely unacceptable behavior. Another reviewer, Samantha Haas, had a terrible experience with Mike, who showed up late, made excuses, and failed to follow up on his promises.
Lack of Reliability
Mike's unreliability is a common thread throughout these reviews. He would often not show up as promised, and when he did, he would make excuses for not being able to work. This lack of reliability led to delayed repairs, leaving customers without air conditioning for extended periods.
Disappointing Experiences
These reviewers are extremely dissatisfied with their experiences with Sun Aire. They found the company's representatives to be unprofessional, unreliable, and unresponsive. The company's inability to provide timely and effective service led to further frustration and disappointment.
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