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Business Details
13 Years
experience
Emergency
services
Your Trusted HVAC Partner in New Milford
Established in October 2013, Ortiz HVACR is a family-owned and operated business serving New Milford, CT. We specialize in heating, ventilation, air conditioning, and refrigeration (HVACR) solutions for residential and commercial clients. Our team works with local dealers to provide the latest AC and heating systems while offering repair services for all major brands. With a focus on energy efficiency and environmental stewardship, we help clients reduce operational costs while maintaining optimal comfort. Our preventative maintenance programs extend system lifespans and minimize emergency repairs.

We offer competitive pricing, free estimates, and prioritize customer satisfaction through personalized service. Our technicians are experienced in both residential and industrial HVACR systems, including specialized refrigeration solutions for food safety. We maintain transparent communication and stand behind our workmanship with reliable service agreements. Our commitment to quality and community has driven steady growth since our founding.
Services
HVAC Installation Refrigeration Services Emergency Repairs Preventative Maintenance Energy Efficiency Solutions
Details
  • Year established: 2013
Highlights and features
  • Family-owned business with local expertise since 2013
  • Offers preventative maintenance programs for system longevity
  • Provides free estimates and competitive pricing
  • Experienced with all major HVAC brands and systems
  • Prioritizes energy efficiency and environmental responsibility
What people say
Prompt emergency response Competent technicians Energy savings achieved Reliable maintenance programs
Services
HVAC Installation
We install central air conditioning and heating systems for residential and commercial properties. Our technicians work with local dealers to provide energy-efficient units that ensure optimal comfort. Proper installation extends equipment lifespan while reducing energy consumption through precise sizing and configuration.
Refrigeration Services
Specialized refrigeration solutions for food safety in processing facilities and warehouses. We design systems that maintain proper temperatures to preserve product quality while minimizing energy costs. Services include industrial refrigeration installation and maintenance for commercial food operations.
Preventative Maintenance
Regular HVAC maintenance programs prevent breakdowns and improve efficiency. Our technicians perform comprehensive inspections, clean components, and optimize system performance. This extends equipment life, reduces repair costs, and maintains manufacturer warranties through documented service history.
Emergency Repairs
We offer urgent HVAC repair services for system failures. Our team responds promptly to restore comfort and prevent further damage. Emergency service includes diagnostics, component replacement, and system testing to resolve issues with heating, cooling, or refrigeration equipment.
Energy Efficiency Solutions
We implement energy-saving measures to reduce operational costs for residential and commercial clients. This includes system optimization, insulation improvements, and recommending high-efficiency equipment replacements. Our solutions balance comfort with environmental responsibility through reduced energy consumption.
People
Ana Ortiz
Manager
As manager of Ortiz HVACR, Ana Ortiz oversees daily operations and customer service. With hands-on experience in HVAC systems since 2013, she ensures technical excellence and client satisfaction through personalized project management and quality control.
Questions
What HVAC services do you offer?
We provide installation, repair, and maintenance for residential and commercial heating, cooling, and refrigeration systems. This includes emergency service and energy efficiency upgrades.
Do you service all HVAC brands?
Yes, our technicians have experience with all major HVAC brands for repair and maintenance, regardless of where the equipment was purchased.
Are preventative maintenance plans worth it?
Yes, our maintenance programs extend system lifespan, prevent breakdowns, and maintain efficiency through regular professional servicing and early issue detection.
How quickly can you respond to emergencies?
We offer prompt emergency service during our operating hours (Tuesday-Sunday 11 AM-9:30 PM) for urgent HVAC or refrigeration system failures.
Do you provide free estimates?
Yes, we offer free consultations and detailed cost estimates for new installations or major repair projects before any work begins.