Business Details
41 Years
experience
Emergency
services
Trusted HVAC Services in Charlottesville, VA
Mack Morris Heating & Air Conditioning has served Charlottesville, VA since 1985, building a reputation through word-of-mouth referrals and a commitment to exceptional service. With over 30 team members, we combine decades of industry experience with partnerships from leading HVAC brands like Mitsubishi and American Standard. Our Angie's List Super Service Award recognition reflects our dedication to safety, cutting-edge technology, and customer-centric solutions.We offer comprehensive HVAC services including installation, repair, and maintenance, backed by a 100% satisfaction guarantee and flexible financing options. Our Energy Saving Agreement program demonstrates our ongoing commitment to energy efficiency and long-term customer relationships.
Services
HVAC Installation
AC Repair
Heating Maintenance
Indoor Air Quality
Ductwork Services
Details
- Year established: 1985
Highlights and features
- Over 30 years serving Charlottesville's HVAC needs
- Certified technicians with industry-leading training
- 100% satisfaction guarantee on new installations
- 24/7 emergency repair services available
- Financing options for HVAC system replacements
Associations and certifications
- Mitsubishi Diamond Elite Dealer
- American Standard Comfort Care Dealer
- York Dealer
- Angie's List Super Service Award
What people say
On time
Very polite
Efficient service
Continue using company
Rare to find
Services
HVAC Installation
Our professional HVAC installation services ensure optimal performance for heating and cooling systems. We assess home requirements, recommend energy-efficient models, and complete expert installations. With proper sizing and professional execution, our installations maximize comfort while minimizing energy costs.
AC Repair
We provide prompt AC repair services for all makes and models. Our trained technicians diagnose issues quickly and implement lasting solutions. Emergency repair availability ensures homeowners maintain comfort during peak summer months without prolonged system downtime.
Heating Maintenance
Regular heating maintenance extends system lifespan and prevents unexpected failures. Our comprehensive tune-ups include safety checks, component cleaning, and efficiency optimization. Preventative maintenance helps homeowners avoid costly emergency repairs during winter months.
Indoor Air Quality
We offer complete indoor air quality solutions including filtration systems, humidifiers, and ventilation upgrades. Our solutions address allergens, humidity control, and ventilation needs. Improved air quality helps reduce health risks and enhances overall home comfort levels.
Ductwork Services
Our ductwork specialists handle repair and replacement of HVAC distribution systems. Properly maintained ducts improve energy efficiency and indoor air quality. We address leaks, blockages, and insulation issues to ensure optimal system performance and reduced energy waste.
People
Mack Morris
Founder
Charlottesville native with HVAC industry experience since 1985. Built company from small operation to 30+ employee team. Committed to quality service and customer satisfaction through three decades of business growth.
Kent Pritchett
Chief Operating Officer
COO with 25+ years industry experience. Completed advanced HVAC training programs and industry conferences. Focuses on company development and technician leadership while maintaining technical expertise across all service areas.
Scott Sullivan
HVAC Technician
Third-generation technician with extensive field experience. Combines family knowledge with modern training to deliver customer-focused solutions. Prioritizes clear communication about system options and maintenance requirements for homeowners.
Crystal Downey
Comfort Consultant
Seven-year company veteran transitioning from customer service to technical consulting. Brings deep understanding of HVAC operations and customer needs. Focuses on personalized comfort solutions while maintaining long-standing customer relationships.
Cindy Corbin
Customer Service
Customer service specialist with 25+ years industry experience. Joined company in 2017 bringing extensive client relations expertise. Dedicated to ensuring positive customer experiences through clear communication and problem resolution.
Questions
What HVAC services do you offer in Charlottesville?
We provide complete HVAC solutions including air conditioning, heating system installation, repair, and maintenance. Our services also cover indoor air quality improvements and ductwork repair/replacement for residential customers.
Do you offer emergency HVAC repair services?
Yes, we provide 24/7 emergency repair services for urgent HVAC issues. Our technicians respond promptly to critical system failures outside regular business hours.
What maintenance programs are available?
Our Energy Saving Agreement includes annual AC and heating system tune-ups. Members receive priority service scheduling, discounted repairs, and waived emergency service fees for comprehensive system protection.
Do you offer financing options for HVAC replacements?
Yes, we provide flexible financing options for new HVAC system installations. These programs help homeowners manage upfront costs while upgrading to more efficient, reliable equipment.
What is your service area?
We serve Charlottesville and surrounding Central Virginia communities including Crozet, Earlysville, Gordonsville, Orange, and Palmyra. Our service territory covers most of Albemarle and adjacent counties.
What guarantees do you offer?
We provide a one-year 100% satisfaction guarantee on new HVAC installations. If unsatisfied within the first year, we'll remove the system and refund the full purchase price.
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