Business Details
50+ Years
experience
Emergency
services
Expert HVAC Services in Lusby, MD
Hancock Refrigeration Heating & Air Conditioning has been a family-owned and operated business since 1970, dedicated to providing reliable HVAC solutions for residential and commercial clients in Southern Maryland. As a Trane Comfort Specialist since 1992, we combine rigorous industry standards with personalized service, offering 24/7 emergency repairs, NATE-certified technicians, and a 2-year free labor warranty. Our commitment to transparency includes itemized invoicing and upfront pricing, ensuring clients pay only for necessary services. With over five decades of local expertise, we prioritize customer satisfaction through honest consultations, energy-efficient installations, and comprehensive maintenance plans.Our teams deep understanding of Marylands climate challenges allows us to deliver tailored solutions that enhance comfort while reducing energy costs. We maintain active memberships in professional organizations like RSES and ACCA, reinforcing our dedication to technical excellence and ethical practices. Serving communities from Leonardtown to Waldorf, we focus on building long-term relationships through consistent quality and community engagement.
Services
AC Repair
Heating Services
Maintenance
Commercial HVAC
Indoor Air Quality
Ductless Systems
Details
- Year established: 1970
Highlights and features
- 24/7 emergency repair services available
- Family-owned for over 55 years
- NATE-certified technicians with industry expertise
- 100% satisfaction guarantee on all services
- 2-year free labor warranty included
Associations and certifications
- Trane Comfort Specialist
What people say
Outstanding installation job
Professionalism
Excellent job
Willingness to help
Quality service
Services
AC Repair
Our NATE-certified technicians provide prompt AC repair services for all makes and models, including Trane systems. We diagnose and resolve cooling issues like refrigerant leaks, compressor failures, and thermostat malfunctions. Emergency repairs are available 24/7 to restore comfort quickly.
Heating Services
We specialize in heating system repairs, installations, and maintenance for furnaces, boilers, and heat pumps. Our team ensures efficient winter heating through annual tune-ups, part replacements, and energy-efficient system upgrades tailored to Maryland's climate.
Maintenance
Our Peak Performance Maintenance Plan includes annual inspections of thermostats, filters, coils, and refrigerant levels. Regular maintenance improves system efficiency, extends equipment lifespan, and maintains indoor air quality for both residential and commercial properties.
Commercial HVAC
We service commercial HVAC systems including rooftop units, VAV systems, and chilled water systems. Our solutions focus on minimizing downtime, improving energy efficiency, and maintaining comfortable environments for offices, retail spaces, and industrial facilities.
Indoor Air Quality
Our indoor air quality solutions include Trane air purifiers, humidifiers, and ventilators that reduce allergens and improve respiratory health. We assess home environments to recommend customized systems that enhance comfort and air cleanliness.
People
Mark Hancock
President
Mark Hancock has led Hancock Refrigeration since 1996, continuing his father's legacy from 1970. With over 40 years in the industry, he oversees operations and customer interactions, maintaining the company's founding values of honesty and integrity.
Brad Wheeler
Comfort Consultant
Brad Wheeler has served as a comfort consultant since 1997, specializing in HVAC system recommendations. He focuses on personalized customer guidance, ensuring clients receive energy-efficient solutions that match their specific comfort and budgetary needs.
Bobby Hall
Service Manager
Bobby Hall has managed service operations since 2002, coordinating emergency and scheduled HVAC repairs. His expertise ensures efficient dispatching and quality control across residential and commercial service calls.
Questions
What HVAC maintenance schedule do you recommend?
Schedule AC maintenance in spring and heating maintenance in fall. We accommodate appointments year-round to ensure system efficiency.
Do you service all HVAC brands?
Yes, we repair and maintain all makes and models, though we specialize in Trane equipment installations.
What's included in your maintenance plan?
Our Peak Performance Plan includes thermostat calibration, filter replacement, coil cleaning, refrigerant checks, and system efficiency analysis.
Are financing options available?
Yes, we offer special financing for 60 months on qualifying HVAC systems with approved credit.
Do you provide emergency services?
24/7 emergency HVAC repairs are available for urgent heating and cooling system failures.
What warranties do you offer?
Trane parts are covered by a 10-year warranty. Our Total Comfort Plan includes 10 years of parts and labor coverage.
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