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Soar with Eagle, the Best Plumbers in Birmingham!

Our Story and Commitment to Excellence

Eagle Service Company is a family-owned and operated business that has been serving the Greater Birmingham area since 1930. With a rich history of providing top-notch plumbing, heating, and air conditioning services, we have built a reputation for excellence and trustworthiness. Our commitment to excellence is rooted in our core values, which are based on the principles of the Boy Scouts of America, where our owner, John Jeffcoat, achieved the rank of Eagle Scout. We pride ourselves on providing honest, high-quality service at a fair price to our residential and commercial customers.

Our Services

At Eagle Service Company, we offer a wide range of services to ensure that your home or business is running smoothly. Our team of trained professionals provides expert plumbing, heating, and air conditioning services to meet your specific needs. Our services include:

  • Plumbing Services: From leak repair to new installation, we ensure that your plumbing system is functioning properly.
  • Heating Services: Our team provides expert heating system installation, repair, and maintenance to keep you warm and cozy during the chilly winter months.
  • Air Conditioning Services: We offer expert installation, repair, and maintenance services for your air conditioning system to keep you cool and comfortable during the summer months.
  • Drain Cleaning and Sewer Services: Our team is equipped to handle all your drain cleaning and sewer needs, from clogged drains to sewer repairs.
  • Water Heaters: We install, repair, and maintain water heaters to ensure that you have hot water on demand.

What Sets Us Apart

At Eagle Service Company, we pride ourselves on our commitment to excellence, honesty, and customer satisfaction. We are dedicated to earning and keeping the trust of our customers, one service call at a time. Our team of trained professionals is dedicated to providing top-notch service, and we guarantee satisfaction with every job.

Contact Us

If you're experiencing any issues with your plumbing, heating, or air conditioning system, don't hesitate to contact us. Our team is always available to help, and we look forward to serving you.

Reviews
Positive: Overall, customers were very pleased with the service and quality of work provided by Eagle Service, particularly praising individual technicians and their professionalism.
Negative: However, some customers experienced issues with customer service, communication, and cleanliness, which led to a negative experience.

Overview of Reviews

The reviews below are a mix of positive and negative feedback for Eagle Service, a plumbing company.

Plumbing Services

Many customers have had excellent experiences with Eagle Service, citing the professionalism, punctuality, and quality of work done by their technicians. Reviewers praised specific technicians, such as Brian, Ryan, and Jeremy, for their honesty, expertise, and helpfulness.

Customer Service

Some customers had issues with customer service, including one reviewer who was charged for an estimate that was never provided and another who had to dispute a charge with their bank. There were also issues with communication and responsiveness, with some reviewers stating that they were left feeling ignored or unhelped.

Work Quality and Cleanliness

One reviewer complained about the cleanliness of the work area, stating that raw sewage spilled onto their basement floors, walls, and washer/dryer due to a lack of proper cleanup. Another reviewer was left with unresolved issues after a job was completed.

Value for Money

While some reviewers felt that the prices were fair, others found them to be too high. One reviewer was unhappy with the extra charge for a second visit, which they felt was unnecessary.

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