At Cliff's Heating and Air Conditioning, we take pride in our legacy of providing top-notch heating and cooling solutions to the Southern Maryland community. With over 25 years of experience, we have established ourselves as a leader in the industry, specializing in industrial heating and cooling services.
Our Expertise
We offer a wide range of services, including:
- Home heating and cooling systems installation and maintenance
- Office and commercial space heating and cooling solutions
- Gas heating and warm air heating systems
- Oil-fired heating systems
- Air conditioning installation and maintenance
- Ductwork manufacturing and fabrication
At Cliff's, we understand the importance of efficient heating and cooling systems. That's why we provide FREE ESTIMATES, expert advice, and prompt quotations to ensure our customers receive the best solutions for their needs.
Our Services
Our team of experts provides comprehensive services, including:
- Residential and light commercial HVAC solutions
- New equipment installation and maintenance
- Duct fabrication and installation
- Heat pump installation and maintenance
- Mold remediation and removal services
Heat Pump Maintenance
We understand the importance of proper heat pump maintenance, particularly during the winter months. Heat pumps can ice up due to extreme weather conditions, and it's essential to address the issue quickly to avoid damage and inefficiency. Our team is equipped to diagnose and resolve problems with heat pumps, ensuring optimal performance and energy efficiency.
Defrost Cycle Explained
In our previous section, we discussed the importance of heat pumps defrost cycles. We'll provide a brief overview of the process:
- The reversing valve is energized, switching the system into air conditioning mode.
- The outdoor evaporator becomes the condenser, and the outdoor fan shuts off.
- The high-pressure refrigerant circulating through the outdoor coil gets warm, melting the ice.
- The second-stage heat (back-up heat) is energized to offset the cold air blowing out the vents.
- When a sensor or thermostat reaches a certain temperature or time threshold, the system returns to normal heating mode.
Troubleshooting Common Issues
We've identified common causes of heat pump malfunction, including:
- Bad defrost control or timer (professional fix)
- Bad defrost thermostat or sensor (professional fix)
- Bad defrost relay (professional fix)
- Sticking reversing valve (professional fix)
- Low refrigerant charge (professional fix)
- Outdoor coil blocked (professional fix)
- Unit sank in the ground (professional fix)
- Leaking gutter dripping water (homeowner fix)
If you're experiencing issues with your heat pump, contact our expert team at Cliff's Heating and Air Conditioning. We're committed to providing top-notch services and resolving your heating and cooling concerns.
Exceptional Service and Quality Work
Many customers have reported having a fantastic experience with Cliff's Heating and Air. They praise the company's professionalism, timeliness, and exceptional work quality. Installers like Austin, Aaron, and other technicians have been commended for their expertise, courtesy, and attention to detail. Customers have also appreciated the owners' involvement, with Cliff personally visiting some of the job sites to ensure satisfaction.
Impressive Customer Service
The company's customer service has been consistently praised by numerous customers. From prompt responses to queries to a willingness to explain complex technical issues, the staff has demonstrated a customer-centric approach. The office team, including Christina, has been particularly commended for their helpfulness and professionalism.
Minor Issues and Complaints
One customer, Cecelia King, expressed disappointment with the company's approach to resolving an issue with her newly installed system, citing a labor fee for an investigation. This issue appears to be an isolated incident, as the other reviewers did not mention any such experience.
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