Business Details
45 Years
experience
Emergency
services
Your Trusted HVAC & Plumbing Experts in Delmarva Since 1981
Since 1981, Custom Mechanical has been serving the Delmarva Peninsula with comprehensive HVAC and plumbing solutions. Our company combines decades of industry experience with a commitment to personalized service, ensuring tailored solutions for residential comfort needs. Our team of certified technicians delivers prompt, professional service backed by rigorous training and factory-authorized parts. We maintain a fleet of over 20 service vehicles to guarantee rapid response times across coastal communities. With a focus on preventive maintenance and energy-efficient installations, we help homeowners optimize system performance while extending equipment lifespan.Our long-standing reputation is built on transparent pricing, free estimates, and a 100% satisfaction guarantee. We prioritize community relationships through consistent service quality and technical expertise that addresses both modern and historic home requirements. Our growth from a two-person operation to a multi-departmental team reflects our dedication to evolving with industry advancements while maintaining founding principles of integrity and customer care.
Services
HVAC Repair
Plumbing Services
AC Installation
Heat Pump Repair
Indoor Air Quality
Preventive Maintenance
Water Heater Replacement
Ductless Systems
Emergency Repairs
System Upgrades
Details
- Year established: 1981
Highlights and features
- We offer 40+ years of combined experience in HVAC and plumbing services
- Our team includes certified HVAC specialists and licensed plumbers
- We provide 24/7 emergency service with rapid response times
- We guarantee up-front pricing with no hidden fees
- We offer free estimates for all residential service needs
What people say
Prompt service
Skilled technicians
Reliable solutions
Competitive pricing
Professional staff
Services
HVAC Repair
Our licensed technicians provide comprehensive HVAC repair services for all major brands. With 24/7 emergency availability and fully stocked vehicles, we complete most repairs during the first visit. Our team specializes in furnace, heat pump, and air conditioning system diagnostics and repairs across residential properties in Delmarva.
Plumbing Services
We offer full-service plumbing solutions including water heater replacement, fixture repairs, and sewer line connections. Our experienced plumbers handle emergency leak repairs, toilet clogs, and system installations while maintaining code compliance. Service includes winterization and de-winterization for coastal properties.
Preventive Maintenance
Our preventive maintenance plans extend equipment lifespan through regular system inspections and tune-ups. Technicians check HVAC components, refrigerant levels, and electrical connections while plumbers inspect water systems. Scheduled service helps identify issues before they become major problems in residential properties.
Indoor Air Quality
We improve indoor environments through air purification systems and ventilation solutions. Services include installation of mechanical filters, electronic air cleaners, and UV purification units. Our experts assess home-specific needs to recommend appropriate solutions for allergen reduction and humidity control in coastal climates.
Heat Pump Services
Specializing in heat pump installation, repair, and maintenance, we service all system types including ductless mini-splits. Our technicians perform proper system sizing calculations and address common issues like ice buildup and inefficient operation. We offer emergency repairs and seasonal maintenance for residential heat pump systems.
People
Regan General Manager/President
President
Leading Custom Mechanical's operations since its founding, Regan brings decades of HVAC industry leadership experience. He oversees service delivery and company growth while maintaining the founding commitment to customer satisfaction.
Richard Installation Manager
Installation Manager
With over 20 years in HVAC systems, Richard supervises all installation projects. He ensures proper equipment sizing and code compliance for residential heating and cooling systems across Delmarva.
Jay Service Manager
Service Manager
Jay coordinates emergency and scheduled service calls, managing technician dispatch. His 15+ years in HVAC service ensure efficient resolution of customer needs across the company's service territory.
Derrick HVAC Technician
HVAC Technician
Certified HVAC specialist with 10 years' experience handling repairs and installations. Derrick provides on-site diagnostics and solutions for residential heating and cooling systems in coastal environments.
Coty Plumber
Plumbing Technician
Licensed plumber with expertise in residential systems. Coty handles emergency repairs, water heater replacements, and system installations while maintaining code compliance for Delmarva properties.
Questions
What HVAC services do you offer?
We provide complete HVAC services including repair, installation, and maintenance for furnaces, air conditioners, and heat pumps across Delmarva.
Do you offer emergency plumbing services?
Yes, our 24/7 emergency service responds to plumbing crises like burst pipes, severe leaks, and water heater failures in coastal communities.
What areas do you serve?
We serve Delaware and Maryland coastal communities including Frankford, Rehoboth Beach, Bethany Beach, Ocean City, and surrounding areas.
Are your technicians licensed?
All our technicians hold required licenses and certifications for HVAC and plumbing work in Delaware and Maryland jurisdictions.
Do you offer maintenance plans?
Yes, we provide customized HVAC and plumbing maintenance plans with regular inspections to optimize system performance and longevity.
What payment methods do you accept?
We accept major credit cards, checks, and cash for residential HVAC and plumbing services in our service area.
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