Get the service you deserve, when you need it!
Since 1995, Cellino Plumbing, Heating & Cooling has proudly served the Buffalo, NY area with reliable and trustworthy HVAC and plumbing services. As a family-owned and operated business, we understand the importance of comfortable and efficient indoor air and reliable plumbing in your home.
Our Mission
Our mission is to provide our customers with exceptional service while delivering honest and professional recommendations. We work tirelessly to understand your needs and offer practical, affordable solutions tailored to your unique situation. We value open communication and transparency, ensuring you are fully informed throughout the process.
Services We Offer
Our experienced technicians are certified and skilled in a wide range of services, including:
Heating
- Furnace installation, repair, and maintenance
- Heat pump installation and maintenance
- Boiler installation and repair
- Heating system diagnostics and troubleshooting
Cooling
- Air conditioner installation, repair, and maintenance
- Air filter replacement and cleaning
- Duct cleaning and repair
- Troubleshooting of heating and cooling issues
Plumbing
- Drain cleaning and repair
- Water heater installation, repair, and maintenance
- Leak detection and repair
- Sump pump installation and repair
- Water treatment systems installation and repair
- Emergency plumbing services available
Our Values
- Customer Focus: We prioritize excellent customer service and provide personalized attention to each client.
- Integrity: We are committed to honesty and transparency in all our dealings.
- Quality: We use only high-quality materials and perform all work to the highest standards.
- Community: We actively support the Buffalo community through local involvement and charitable contributions.
Join Our Team!
We are always looking for talented and motivated individuals to join our team. If you are passionate about providing exceptional customer service and have a proven track record in HVAC or plumbing, we encourage you to reach out!
Technician Quality and Performance
Some reviewers praised the technicians' skills, personability, and professionalism. Adam and Ryan were specifically mentioned as being knowledgeable and skilled. John, with 15 years of experience, was also commended for his expertise. Joel Monacelli was praised for his efficiency and professionalism during a sump pump installation.
Pricing and Estimates
A few reviewers expressed dissatisfaction with the pricing and estimate process. One reviewer felt that the quote for a faucet replacement was excessive, and another was unhappy with the diagnosis fee without fixing the issue. In contrast, one reviewer found the pricing for a gas leak repair fair.
Company Response and Communication
Some reviewers appreciated the company's responsiveness and communication. Cellino Plumbing was able to address a sewer relining issue in one reviewer's neighborhood, working with the town to resolve the problem. Another reviewer praised the company's ability to come out on short notice to fix a gas leak.
Convenience and Scheduling
A few reviewers mentioned issues with scheduling and availability. One reviewer had to wait over a week for an appointment, and another was unhappy with the lack of a specific appointment time.
Overall Experience
One reviewer had a generally positive experience with the company, citing their thoroughness and helpfulness. Another reviewer was extremely satisfied with the company's services, highlighting their kindness, professionalism, and ability to fix various plumbing and heating issues.
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