John Lock Air Conditioning and Heating Service Inc. is a third-generation company that has been serving Western New York for over 55 years. Our management team offers over 60 years of combined experience, and we specialize in the design, installation, and service of heating, cooling, and indoor air quality equipment for both residential and commercial properties.
Our Services
We offer a wide range of services to cater to all your heating and cooling needs. Our installation services include furnace installation, radiant heat installation, central air conditioning installation, ductless systems installation, home generator installation, snowmelt system installation, air filtration installation, and garage heaters installation. Our team of experienced technicians will work with you to design and install a system that meets your specific needs and budget.
In addition to our installation services, we also offer repair services for air conditioning, furnace, boiler, and thermostat repairs. Our maintenance services include routine tune-ups and maintenance programs to ensure that your system runs efficiently and effectively.
Our Commitment to Excellence
At John Lock Air Conditioning and Heating Service Inc., we are committed to providing our customers with the highest level of service and quality workmanship. We pride ourselves on our honesty and integrity, and we strive to build long-lasting relationships with our customers. Our team of technicians is highly trained and experienced, with an average of 15+ years of experience in the industry.
Why Choose Us?
There are many reasons why you should choose John Lock Air Conditioning and Heating Service Inc. for all your heating and cooling needs. We offer 100% free no-obligation estimates, and we pride ourselves on our honesty and integrity. As a third-generation family-operated company, we have a strong reputation in the community and a long history of providing excellent service. Our technicians are prompt, courteous, and highly trained, and we work neatly, cleanly, and efficiently to minimize disruption to your daily routine.
Overall Satisfaction
Most customers are extremely satisfied with John Lock Air Conditioning & Heating Service, citing professionalism, courtesy, and promptness as key factors in their positive experiences.
Professionalism and Courtesy
Many reviewers praised the company's technicians for being friendly, knowledgeable, and respectful. They appreciated the clean-up efforts after installations and the willingness of the technicians to explain the work being done.
Prompt Response and Resolution
Customers appreciated the quick response times and efficient resolution of their heating and cooling issues. They valued the ability to get same-day service and the professionalism of the technicians in resolving their problems.
Fair Pricing and Value
Several reviewers mentioned that they received competitive pricing for their heating and cooling services, and they felt they received good value for their money.
Negative Experiences
A few customers had negative experiences with John Lock Air Conditioning & Heating Service, citing issues with communication, misrepresentation of services, and unprofessional behavior.
Communication Breakdowns
Some customers experienced communication breakdowns, including lack of follow-up, unreturned calls, and misinformation about appointments.
Misrepresentation of Services
A few customers felt that they were misled about the services they received, including claims of inferior workmanship and overcharging.
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