At Archibald Heating and Air Conditioning, we are a family-owned and operated company with over 80 years of experience providing expert climate control solutions to the Kingston, NY community. We take pride in offering personalized and reliable services, designed to meet the individual needs of each customer.
Our Services
We offer a comprehensive range of services related to heating, air conditioning, and indoor air quality. These include:
- Heating: Installation, repair, and maintenance of all major heating systems, including heat pumps, furnaces, boilers, and geothermal systems.
- Air Conditioning: Installation, repair, and maintenance of all major air conditioning systems, including central AC systems, ductless systems, and heat pumps.
- Indoor Air Quality: Installation and maintenance of air purifiers, humidifiers, and dehumidifiers to ensure comfortable and healthy air throughout your home.
- Troubleshooting & Repair: Our technicians can diagnose and fix all major heating and cooling system problems.
- New Installations: We offer expert installation services for new heating and cooling systems, including heat pumps, furnaces, and boilers.
A Commitment to Excellence
Our commitment to quality, affordability, and outstanding customer service has earned us a reputation as a trusted partner for countless households in the Kingston area. We are guided by the following principles:
- Integrity: We always provide honest and transparent pricing and recommendations.
- Expertise: Our technicians are highly skilled and provide exceptional technical support.
- Customer Focus: We prioritize your needs and concerns, offering personalized solutions and clear communication every step of the way.
- Sustainability: We advocate for energy-efficient systems and practices to save you money and protect the environment.
Generations of Expertise
Founded in 1938, Archibald Heating and Air Conditioning has been a family tradition for three generations. We are proud to carry on the legacy of my grandparents, who built this company on a foundation of integrity, expertise, and customer service. We are committed to providing the same personalized and reliable service that has become our hallmark.
Customer Satisfaction and Quality of Service
The majority of reviewers have had positive experiences with Archibald Heating & Cooling. They praise the company's fast responses, accurate diagnoses, superior work, and excellent customer service. Many reviewers have used the company multiple times for themselves and their family members' homes. They highlight the professionalism and knowledge of the technicians, who are efficient, courteous, and courteous.
Negative Experiences
However, there are a few reviewers who have had negative experiences with the company. One reviewer, Mari Garcia, rates the company 1 star and accuses them of being unprofessional, rude, and expensive. She claims that the company installed a ductless system at her home, but the unit does not respond to the thermostat and the company has refused to fix the issue. Another reviewer, Noor Tagouri, also rates the company 1 star and claims that the company spent a large amount of money fixing her radiant heat, but the system never worked. She accuses the company's owner, Archibald, of being unresponsive and unwilling to fix the problem.
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