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Business Details
We developed The New Flat Rate as the original menu-based flat rate pricing software to transform how residential service contractors operate. Our system is specifically designed for HVAC, plumbing, electrical, and chimney contractors who want to eliminate pricing guesswork and increase profitability. We built our platform around a tested pricing system proven across thousands of service trucks to help businesses succeed. By providing technicians with built-in five-option menus, we empower them to stop selling and start showing service choices. We understand that when technicians feel unsure, customers feel it too, which is why we provide clear scripts and app walkthroughs. Our comprehensive rollout plan is designed to get your team earning more in thirty days or less.

We offer a structured process that scales seamlessly whether you are running a single truck or managing fifty vehicles. Our solution integrates smoothly with over two hundred and fifty field service management tools and customer relationship management systems. We back our software with live training, technical support, and hands-on ride-alongs to ensure your team succeeds on every job. Our ultimate goal is to help you build a lasting business that doubles or even triples your average service ticket. We remain committed to reducing callbacks by giving technicians the time they need to fix problems right the first time. We continuously provide ongoing coaching and support so you can see real, sustainable results.
Highlights and features
  • We are the original menu-based flat rate pricing software.
  • Our system is proven across thousands of service trucks.
  • We integrate with over two hundred and fifty FSM tools.
  • Our rollout plan helps your team earn more in thirty days.
  • We provide live training, tech support, and ride-alongs.
Services
Flat Rate Pricing Software
Our flat rate pricing software provides contractors with built-in menus for HVAC, plumbing, electrical, and chimney services. By displaying five service options on every job, it empowers customers to choose their desired service level confidently. This tested system helps businesses increase average tickets without relying on aggressive sales tactics.
Hands-On Team Training
We assist your team with comprehensive hands-on training, instructional videos, and direct ride-alongs. This service ensures that technicians feel confident using the pricing app and can effectively present options to customers. Your dedicated champion tests the system for seven days before a full rollout.
FSM Tool Integration
Our software works seamlessly with over two hundred and fifty field service management tools and customer relationship management platforms. This broad compatibility ensures that contracting businesses can easily incorporate our menu-based pricing into their existing operational workflows. This integration maintains operational continuity while significantly boosting pricing power.
Ongoing Coaching Support
We provide continuous coaching and dedicated technical support to ensure your business realizes sustained growth. After the initial rollout, our team remains available to guide your technicians through any operational challenges. This long-term partnership ensures your service trucks remain highly profitable on every single call.
Step-By-Step Rollout Plan
Our simple rollout plan is designed to get your team earning more money in thirty days or less. The process begins with a live demo so you can see the pricing software in action before implementation. You then choose a champion in the truck to test the system for seven days.