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At Thermal Cool, Inc., we are dedicated to providing exceptional service and solutions to our commercial clients. Established in 1955, our company has built a reputation for excellence and dedication to the health, comfort, and safety of our clients. Our mission is to be the foremost provider of cutting-edge and reliable commercial air conditioning and heating solutions, while focusing on precision engineering, energy efficiency, and tailored client partnerships.
Our Services
We offer a wide range of services to cater to the needs of our commercial clients. Our services include:
Commercial HVAC Services
As a full-service HVAC contractor, we can handle all of your heating and cooling needs, from new construction and installation to renovation and repair. Our team of experienced technicians is equipped to handle any size or complexity of project. Whether you need a simple repair or a comprehensive system installation, we are here to provide you with the best solutions.
Mechanical Construction Services
Our mechanical construction services include estimating accurate estimates, design-build projects, and equipment installation. Our estimating team uses industry-leading technology to ensure that our clients receive the most accurate and detailed quantity and cost surveys possible. We also recognize when to offer Value Engineering, giving our clients the most cost-effective installation. Our pre-construction team is an active participant in every client project, ensuring that every job is done in the most cost-effective manner possible and finished on budget.
Preventative Maintenance Services
Regular maintenance is crucial for the efficient and reliable operation of your HVAC system. Our preventative maintenance services include scheduled maintenance, repair, retrofits, upgrades, system revisions, and 24/7 emergency services. Our team of experienced technicians is dedicated to ensuring that your system runs smoothly and efficiently at all times.
Our Commitment
At Thermal Cool, Inc., we are committed to excellence and customer satisfaction. We believe in the importance of building strong relationships with our clients and delivering outstanding service. Our commitment to sustainability, innovation, and unwavering dedication to the success of our commercial clients sets us apart from the rest.
Testimonials
We have received positive feedback from our satisfied clients. One of our long-standing clients, Glenn L. Moss Sr., President/CEO of Moss Bros. Auto Group, has been working with us for over 35 years, citing our outstanding knowledge and professionalism in their dealings. Another client, Bill Wilhelm, President/COO of RD Olson Construction, has praised our value-add dedication to their partnership, stating that we have always stepped up to the challenge, providing exceptional service.
Get In Touch
If you have any questions or require our services, please feel free to contact us at:
Phone: 1-800-407-2665
Email: info@thermalcool.com
Address: 1955 Down Street, Riverside, CA 92507
Customer Service Issues
Reviews from Alexis P. and Cody S. highlighted issues with the company's customer service. Both authors experienced delayed response times, with Alexis reporting a 3-day wait for a emergency repair despite temperatures reaching 80-85 degrees indoors. Cody also mentioned that the company couldn't identify the problem with his system and left without fixing it. The authors' experiences show that the company failed to provide adequate support and resolution to their problems.
Repair Services
Rosa E.'s positive review provides a contrasting experience. She praised Thermal Cool for their rapid response and repair service during a critical time when her work facility's air conditioning system failed. Despite the company being "swamped, " they managed to fit her in and get the system fixed, which is a testament to their technical capabilities.
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