Whether you need installation or repair, you can ALWAYS count on AIR.
Welcome to J.I.M. Appliance Repair, your trusted partner for all your appliance repair, heating, air conditioning, and refrigeration needs. We are a locally owned and family operated business with a strong commitment to delivering exceptional services to our clients. Our team is composed of highly skilled and dedicated professionals who share the same passion for providing innovative and top-notch solutions to our customers.
Our Team
Our team members are the backbone of our business, and we are proud to have a group of self-driven and dedicated individuals who are committed to upholding our high standards. We support our team's goals, embrace their ideas, and push for success without limitations. When you join our team, you become part of our family. We are always looking for highly qualified professionals who are dedicated to delivering our clients the best.
Trust Certification
At J.I.M. Appliance Repair, we take pride in our tradition of excellence, and we are committed to building long-lasting relationships with our customers through our winning spirit and commitment to their 100% satisfaction. Our technicians go through rigorous training to ensure that they meet the highest standards of courtesy and respect for your home and family. We ensure that our technicians pass drug and criminal background screenings, N.A.T.E (North American Technical Excellence) aptitude testing, and possess a clean driver's license. They are expected to wear shoe covers when applicable and respect your home, workplace, and family.
Services
At J.I.M. Appliance Repair, we offer a comprehensive range of services to our clients.
- Air Conditioning Repairs: If you are experiencing problems with your air conditioner, our air conditioning repair technicians are specially trained and certified to tackle any job to correct the problem. We offer a 10% discount on repairs when you book online, and we ensure that our technicians are properly factory trained, fully insured and certified, and possess extensive training and specialized tools to save you money in operating your air conditioner.
- Heating Repairs: If you are feeling chilly and experiencing problems with your heater, we offer a 10% discount on repairs when you book online. Our heating repair technicians are specially trained and certified to tackle any job to correct the problem. We ensure that our technicians are properly factory trained, fully insured and certified, and possess extensive training and specialized tools to save you money in operating your heater.
At J.I.M. Appliance Repair, we are proud to serve the following cities: Corona, CA, and Ontario, CA. Contact us today to learn more about our services or to schedule an appointment with one of our technicians. Call us at (951)279-8314.
Positives and Negatives
Overall Experience
The majority of the reviews for Jim Appliance Repair are overwhelmingly negative. Many customers have reported poor experiences, ranging from incorrect advertisements to poor customer service and rude technicians. There are a few positive reviews, but they are significantly outnumbered by the negative ones.
Common Issues
Several issues have been reported, including:
- Incorrect advertisements: One customer discovered that the company does not service in Riverside, despite their advertised location.
- Poor customer service: Several customers have reported difficult or unhelpful interactions with the company's staff.
- Rude technicians: Some customers have reported being treated poorly by the technicians, including one who claimed that it was "unnecessary" to wear masks or gloves in the midst of a pandemic.
- Unreliable scheduling: One customer had to reschedule multiple times and was told that the technician might not be available.
- Shady business practices: One customer reported being asked to pay in cash, only to be told that the technician never received the payment.
- Unprofessional behavior: A few customers have reported being treated poorly or inconsiderately by the company's staff or technicians.
Positive Reviews
While the majority of reviews are negative, a few customers have reported positive experiences. These customers appreciated the company's prompt service, courtesy, and professionalism.
What to Expect
Based on the reviews, it appears that Jim Appliance Repair has a long way to go in terms of improving their customer service and business practices. Customers should be aware of the potential for issues and take steps to protect themselves.
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