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B&M Contractors, Inc. is a family-owned and operated company with a rich history of providing exceptional service to residential, commercial, and industrial clients in Northeastern North Carolina and Southeastern Virginia. With over four decades of experience, we have established ourselves as a leading provider of mechanical and electrical contracting services. Our team of skilled professionals is dedicated to delivering top-notch quality work, efficient solutions, and unparalleled customer service.
At B&M Contractors, Inc., we take pride in our ability to offer a one-stop-shop for all your electrical and HVAC needs. Our extensive range of services includes installation, maintenance, and repair of heating, ventilation, and air conditioning systems, as well as electrical work for residential and commercial properties. We guarantee prompt and reliable service, ensuring that our clients receive the best value for their investment.
As a testament to our commitment to excellence, we are authorized dealers of American Standard, Goodman, Rheem, Ruud, and Mitsubishi Ductless systems. Our skilled technicians are equipped with the latest tools and technology, allowing us to provide fast, friendly, and quality service to each and every customer.
Philosophy and Company Culture
At B&M Contractors, Inc., we believe that our philosophy and culture are defined by three key words: Tenacity, Professionalism, and Integrity. We are a team that is tenacious in our pursuit of delivering exceptional quality work, satisfying our customers' needs, and treating them fairly. We strive for professionalism in every aspect of our work, from the detail and neatness of our proposals and submittals to the accuracy of our billing statements. And, most importantly, we conduct our business dealings with integrity, ensuring that our customers, contractors, sub-contractors, and employees are treated with the highest level of professionalism and respect.
Company Values
At B&M Contractors, Inc., we value our customers and their homes, standing behind our warranties, and ensuring that every job we do exceeds the code. We respect our customers' privacy, keeping their email addresses and other personal data secure. We also believe in the importance of regular training and certification for our employees, including EPA certification for refrigerant use.
Our Team
Our team is comprised of skilled electricians, HVAC service technicians, and installers who are dedicated to providing personalized service and expert solutions to our clients. We believe in treating our customers like family, providing them with the highest level of service and support.
At B&M Contractors, Inc., we are committed to providing exceptional service, delivering quality work, and exceeding our customers' expectations. We invite you to experience the B&M difference for yourself.
Get in Touch
If you are in need of any of our services, please do not hesitate to contact us. We would be happy to discuss your needs and provide a personalized quote for our services.
Exceptional Service and Quality Work
The reviews for B&M Contractors overwhelmingly praise the company's exceptional service, quality work, and professional technicians. Reviewers comment on the prompt and courteous service, knowledgeable and skilled technicians, and high-quality workmanship. Many customers also appreciate the company's friendly and professional office staff.
Prompt and Punctual Service
Reviewers highlight the company's prompt and punctual service, with many technicians arriving on schedule or even early. This demonstrates the company's commitment to customer satisfaction and its ability to meet customer needs in a timely manner.
Skilled and Knowledgeable Technicians
The skilled and knowledgeable technicians at B&M Contractors are a major selling point for the company. Reviewers consistently praise the technicians' professionalism, expertise, and ability to explain complex processes in a clear and concise manner.
Customer-Focused
B&M Contractors' customer-focused approach is evident in the reviews, with many customers expressing gratitude for the company's willingness to listen to their concerns and address their needs in a timely and efficient manner.
Limited Issues
However, one reviewer, Joe Narron, expresses a negative experience with the company, citing issues with communication, appointment scheduling, and refund processing. It is essential to note that this experience may not be representative of the company's overall service quality.
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